Well-organized professional equipped with varied experiences in administrative roles, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Work History
Receptionist
11 Months
Dumfries Animal Hospital | 08.2025 - Current
Greeted and assisted clients, ensuring a welcoming environment for pets and owners.
Managed appointment scheduling using veterinary practice management software Pulse to optimize clinic operations.
Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Processed patient records and maintained accurate documentation of visits and treatments.
Coordinated communication between veterinarians, staff, and clients to streamline care delivery.
Handled billing inquiries and payment processing with attention to detail and customer service focus.
Esthetic Student Clinician
3 Months
Esthetics Institute | 11.2025 - 02.2026
Provided skincare consultations and developed personalized treatment plans for diverse clientele.
Educated clients on post-treatment care and product recommendations to enhance results.
Conducted skin analysis using industry-standard tools to determine appropriate treatments for clients.
Maintained cleanliness and organization of treatment rooms, adhering to health regulations and best practices.
Maintained knowledge of skincare products, educating clients on proper usage and benefits.
HR Assistant and Ulta Beauty Representative
6 Months
Target | 02.2025 - 08.2025
Assisted in recruitment processes by screening resumes and scheduling interviews.
Managed employee onboarding tasks, ensuring smooth integration into company culture.
Maintained HR databases, updating employee records with accuracy and confidentiality.
Supported training initiatives by coordinating logistics and preparing materials for sessions.
Assisted customers in product selection, enhancing overall shopping experience.
Trained new representatives on company policies and customer service techniques.
Utilized point-of-sale systems to process transactions accurately and promptly.
DJ
1 Year 9 Months
Self Employed Web | 05.2023 - 02.2025
Curated diverse music playlists tailored to audience preferences and event themes.
Managed sound equipment setup and troubleshooting for seamless performances.
Collaborated with event organizers to ensure alignment on music styles and schedules.
Promoted events through social media channels, enhancing audience engagement and attendance.
Legal Receptionist
11 Months
Shepherd Law Firm | 06.2022 - 05.2023
Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
Provided administrative support by preparing legal documents and correspondence for attorneys.
Coordinated communication between clients and legal staff to enhance service delivery.
Maintained organized filing systems for sensitive legal documents, improving retrieval efficiency.
Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
Education
Graduate Certificate - Completion of 600 Hours
Esthetic Institute | Vienna, VA | 02-2026
3.9 GPA
Awarded Skin Science Scholar
Skills
File organization
Multi-line phone operation
Appointment setting
Networking and relationship building
Office administration
Benefits administration
Payroll administration
High social awareness
Talent acquisition
Report generation
Computer literacy
Certification
Licensed Virginia Esthetician - #1251014660 EXP 6-30-2028
New Jersey Esthetician Licensure Transfer — In Progress