Summary
Overview
Work History
Education
Skills
Timeline
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Marlyn Dynneson

Brooklyn Park,MN

Summary

Dynamic Route Manager with a proven track record at Culligan Water, excelling in client consultation and route coordination. Enhanced customer satisfaction through effective issue resolution and staff training, driving operational success. Recognized for increasing sales volume and fostering strong team relationships, ensuring exceptional service delivery and continuous improvement.

Knowledgeable [Desired Position] with solid background in managing routes and ensuring timely deliveries. Proven track record of optimizing route efficiency and resolving logistical challenges effectively. Demonstrated strong leadership and communication skills, fostering teamwork and reliability.

Overview

24
24
years of professional experience

Work History

Route Manager

Culligan Water
01.2023 - Current
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.

Head Lead

Culligan Water
03.2022 - Current
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Bfc Sales Rep

Culligan Water
05.2019 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Route Sales Driver

Culligan Water
01.2001 - Current
  • Fostered positive working relationships among team members, contributing to a supportive environment focused on continuous improvement.
  • Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.
  • Achieved consistent on-time deliveries by efficiently planning and organizing routes based on customer needs.
  • Delivered exceptional service by quickly addressing customer concerns and providing personalized support when needed.
  • Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
  • Increased sales volume by effectively managing a daily route and maintaining strong relationships with customers.
  • Collaborated with team members to achieve shared goals, such as covering additional territory or assisting in training new employees.

Education

No Degree - General Studies

MCTC
Minneapolis, MN

High School Diploma -

Minneapolis Roosevelt High School
Minneapolis, MN
06-1991

Skills

  • Client consultation
  • Route coordination
  • Schedule management
  • Staff training

Timeline

Route Manager

Culligan Water
01.2023 - Current

Head Lead

Culligan Water
03.2022 - Current

Bfc Sales Rep

Culligan Water
05.2019 - Current

Route Sales Driver

Culligan Water
01.2001 - Current

No Degree - General Studies

MCTC

High School Diploma -

Minneapolis Roosevelt High School

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