Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Marlyna Montes

Ontario,CA

Summary

Results-driven and dynamic leader with over a decade of experience leading cross-functional teams, improving operational efficiency, and driving profit growth. Proven track record in strategic planning, employee development, and consistently exceeding key performance indicators. Skilled at fostering collaborative work environments and implementing innovative solutions to business challenges. Passionate about people and constantly seeking opportunities for increased responsibility and knowledge.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Inbound Executive Team Leader

TARGET
08.2022 - Current
  • Managing Freight Flow, Managing Transportation of inbound and outbound trailers, Inventory Accuracy, Warehouse Logistics to ensure timely and efficient replenishment of merchandise, Leader of high-performance team of 2 Leaders and 42 employees, run s performance metrics and analyzed. Scheduled inbound/outbound trailers and sweeps along with what days we received more than 1. Largest store, with sales and size, and highest amount of volume in our district out of 16 stores, reaching over 90 million a year in sales. Implemented new and improved processes.

Lead Load Master

AMAZON Air
05.2019 - 08.2022
  • Warehouse Operations: Overseeing daily operations, managing team of 100+ and 3-4 leaders. Driving productivity in fast paced environments.
  • Lead and developed teams of associates to meet and exceed key performance indicators. Analyzed operational metrics, implementing process improvements. Worked with Inbound/Outbound, Transportation team, Flow team, MEZZ team, and Sorter/Unloader team. Airsite Operations: Plane Side Agent (ATI, Atlas, Sun Country), FAA trained representative, Team coordinator, Tracked department metrics with Weekly Presentations. Responsible for multiple Aircrafts as Ground Security Coordinator. Lead Load Planner for 4 different amazon leased aircraft. Executive Leader to 6 leaders and up to 150 hourly employees. Assisted in temporary work as General Manager Assistant. Lead for Carrier Flight Packets checks and filings, creating new trainings, POC for projects pertaining to Word, Outlook, Publisher, PowerPoint, and Excel. Brand Ambassador for whole company with works in commercials and news articles for locations. Away Team Lead being sent to different locations out of states to launch gateways and DC’s.

Operations Supervisor

UPS
10.2014 - 05.2019
  • Supervised daily package handling operations, including sorting, loading, and unloading, ensuring timely and accurate delivery to meet service commitments. Lead team of 20 employees, providing coaching, performance evaluations, and development opportunities to maintain high productivity and morale. Monitored and analyzed operational performance metrics such as package flow, on time delivery, labor utilization to improve efficiency and meet organizational goals. Ensured compliance with company policies, safety protocols, and Hazmat/DOT regulations. Collaborated with cross-functional teams to address operational challenges, streamline workflows, and enhance customer satisfaction. Developed staffing schedules and resource plans to handle peak volumes and special operations, minimizing downtime and ensuring service consistency.

Meter Reader

SOCALGAS
06.2013 - 10.2014
  • Providing immediate front-line customer service to management team, associate and clients in a fast-paced environment by walking house to house and business to business reading gas meters. Walked on average 10 miles daily and serviced 2,000 to 3,000 homes and businesses weekly. Clerical work of inputting reports, creating charts based off of injuries and incidents for safety team, creating training modules with in-practice pictures, working with creating new routes and maps. I answered customers’ calls and on off field to help with reported issues and findings.

Education

Bachelors Program - Supply Chain, Logistics, Transportation Management

Bellevue University
Bellevue, WA
06.2025

Associate General Education - Transfer

Mt San Antonio Community College
Walnut, CA
05-2017

Skills

  • Core Competencies
  • Budget Management, Team Leadership and Development, Process Improvement and Optimization, Communication, Customer Relationship Management, Strategic Planning and Execution, Inventory Management
  • Technical Skills
  • Advance Microsoft Programs Knowledge, Performance Metrics and KPI’s, Data Analytic Tools, ERP Systems, Freight Flow Optimization, Scheduling
  • Leadership and Interpersonal Skills
  • Cross-Functional Team Collaboration, Change Management, Conflict Resolution, Employee Training Development, Decision Making and Problem-Solving, Motivating and Cultivating Morale, Peer to Peer connection, Feedback Delivery

Accomplishments

  • 1st Load planner, most tenured in position, for Amazon Air Network
  • Featured Leader for Amazon KSBD news segment, and on the company website network wide.
  • Point of Contact for Aircraft Carriers and Designated Trainer for Ramp/Load Planner operations.
  • Trained in all Cargo Aircrafts small load propeller planes, 737,757, 767-200/300, A300,747-800, and 747-200
  • Team Committee Member who is part of the program that started the Standard Work Manual for Amazon Air.
  • Target new hire in RED store during Q4.
  • Turning Red store to green status.
  • Promotion within the year of the first hire for every job.

Certification

Microsoft Office Certification 2015

Atlas/ATI/Sun Country Load Master/Ramp Agent Certification

Typing Certification 68/70 WPM

Radio Dispatcher Certification CED 2014

Timeline

Inbound Executive Team Leader

TARGET
08.2022 - Current

Lead Load Master

AMAZON Air
05.2019 - 08.2022

Operations Supervisor

UPS
10.2014 - 05.2019

Meter Reader

SOCALGAS
06.2013 - 10.2014

Bachelors Program - Supply Chain, Logistics, Transportation Management

Bellevue University

Associate General Education - Transfer

Mt San Antonio Community College

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