Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
24
24
years of professional experience
Work History
Unit Director
Penn Highlands Mon Valley
07.2024 - Current
Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.
Optimized resource allocation by continuously monitoring staffing levels, equipment availability, and supplies inventory in line with fluctuating demand.
Established performance goals for each team member aligned with departmental objectives while taking into account individual skills and strengths.
Served as a liaison between unit staff members and hospital leadership to ensure timely information sharing on organizational changes or updates.
Championed a culture of patient-centric care by consistently modeling empathetic communication and compassionate service in all interactions.
Managed budgets effectively, identifying cost-saving measures without compromising patient care quality or staff morale.
Ensured compliance with hospital policies, state regulations, and accreditation standards through regular audits and process improvements.
Developed strong working relationships with physicians, nurses, ancillary staff, and administration to enhance overall teamwork and care coordination.
Mentored new team members, guiding them through orientation processes and providing ongoing support as they acclimated to the unit.
Advocated for the adoption of advanced technologies within the unit, leading to enhanced patient care capabilities and increased staff productivity.
Administrative Nursing Supervisor
Penn Highlands Mon Valley
11.2023 - 07.2024
Assessed patient care requirements on each unit by making rounds in all departments and other areas of hospital.
Completed patient care requirements by scheduling and assigning nursing and staff.
Advised on policy revisions aimed at enhancing adherence to evidence-based practice guidelines within the nursing team structure.
Improved patient flow processes to reduce wait times while maintaining high-quality care standards across the unit.
Coordinated disaster response efforts during emergency situations, demonstrating strong crisis management skills and decisive leadership abilities under pressure.
Spearheaded initiatives for continuous quality improvement in patient services, resulting in higher patient satisfaction scores.
Maintained nursing guidelines by writing and updating policies and procedures.
Emergency Room Registered Nurse
AHN Brentwood
06.2020 - 11.2023
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
Travel Nurse
Aya Healthcare
11.2020 - 09.2023
Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.
Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
Administered medications and treatment to patients and monitored responses.
Assessed patient conditions by taking vital signs and evaluating symptoms to determine appropriate treatment.
Nursing Supervisor
AHN Jefferson Hospital
09.2020 - 05.2022
Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Delegated tasks and provided leadership for nurses and support personnel.
Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
Answered questions and addressed concerns from employees via email, phone and in person.
Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
Provided direct nursing care to patients when personnel was short-staffed.
Professional Staff Nurse
AHN Jefferson Hospital
11.2013 - 05.2022
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Identified patient care requirements by establishing personal rapport with patients and families.
Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions, and bronchoscopies.
Utilized evidence-based practices in daily nursing activities to ensure delivery of high-quality care aligned with current research findings.
Supported family-centered care by fostering open communication channels with patients'' families regarding treatment progress and goals.
Senior Professional Staff Nurse
University of Pittsburgh Medical Center East
07.2012 - 11.2013
Demonstrated accountability for professional development that improves the quality of professional practice and the quality of patient care
Actively participated in unit-based shared governance, goal setting and supported the change and transition process to improve quality of care and the practice environment
Served as a highly engaged and full partner on the care team and responded willingly to care team member needs for assistance and partnership
Participated in work that improved patient care and the professional practice environment
Formulated daily goals and a plan of care for patients that involved the patient as partners and considers the individual needs of the patient in a holistic manner
Practiced solid communication skills, and I am able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices
Patient documentation is comprehensive and promoted communication between caregivers
Created a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues
Demonstrated knowledge of adult learning principles and applied in teaching of patients, families, students and new staff
Provided detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care
Supported the development of students, new staff and colleagues, and served as a preceptor
Take personal responsibility in improving patient satisfaction with the quality of care and service
Senior Professional Staff Nurse
University of Pittsburgh Medical Center
07.2011 - 07.2012
The ICC utilizes a multidisciplinary approach, including Critical Care Medicine attending’s, fellows, and ICU nurses, to provide an additional level of proactive care, quality, and safety to the 156 ICU beds within UPMC Presbyterian
Unlike most ICU telemedicine programs who deliver care via an outreach method, the ICC has an in-reach component
The physicians are deployed to the point-of-care as needed to respond to crisis and/or patient decompensation while the ICC nurses remain in the Command Center
Served as a role model of professional nursing practice by serving as a recognized unit leader in one or more of the following areas: clinical expertise, teacher, specialized resource nurse, and/or evidence based practice
Responsible for consistently giving appropriate feedback to all members of the health care team and participated in the nursing peer review process
Demonstrated highly developed clinical assessment and analytical skills
Practiced solid communication skills, and able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices
Demonstrates critical thinking in clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care
Had to build and mend relationships among colleagues within the framework of a healthy workplace, cultural awareness including preventing and addressing horizontal violence and impairment
Senior Professional Staff Nurse
University of Pittsburgh Medical Center
07.2003 - 07.2011
Consistently give appropriate feedback to all members of the health care team and participates in the nursing peer review process
Strengthened relationships with ancillary departments like pharmacy, respiratory therapy, radiology, ensuring timely provision of services and improved patient outcomes.
Managed ventilator settings, titrating oxygen levels for optimal respiratory support and minimizing the risk of complications in intubated patients.
Mentored new nurses within the unit, contributing to their professional growth and overall team success.
Assisted physicians with procedures such as central line placement and chest tube insertion, ensuring accuracy and adherence to sterile techniques.
Facilitated successful discharges from the trauma ICU by coordinating patient transfers to step-down units or rehabilitation facilities as appropriate.
Promotes change that enhances the quality of patient care and the unit environment
Serves on teams and leads successful teams as a part of daily practice
Demonstrates highly developed clinical assessment and analytical skills within the context of Relationship Based Care
Actively participates in shared governance at unit level and serves on hospital-wide councils
Applies the nursing process within the framework of Relationship Based Care to create a healing environment
Formulates daily goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner
Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices
Patient documentation is comprehensive and promotes communication between caregivers
Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care
Incorporates national professional organization as well as business unit and health systems goals to improve patient safety, quality and satisfaction of the patient experience in daily work
Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues
Demonstrates a passion for developing others, enthusiastically and expertly precepts students, graduate nurses and new hires
Analyzes clinical and behavioral situations, identifying learning opportunities to improve patient care practices
Regularly seeks feedback on performance and applies continuous professional improvement
Supports continuous learning in the clinical area by sharing research, materials from professional organizations, presenting on the unit, supporting journal clubs, etc
Identifies opportunities for clinical quality as well as workplace improvement
Applies evidence based practice as a regular aspect of professional practice
Serves on or leads teams that launch innovations in patient care or support a healthy workforce
Builds and mends relationships among colleagues within the framework of a healthy workplace
Role models keen cultural awareness including preventing and addressing horizontal violence and impairment
Maintains a conscious balance between work and personal life through prioritization and delegation of responsibilities
Nursing Assistant
University of Pittsburgh Medical Center
03.2001 - 07.2011
As a Nursing Assistant I performed any combination of following duties in care of patients in the hospital, under direction of nursing and medical staff
Answers signal lights, bells, or intercom system to determine patients' needs
Bathed, dressed, and undressed patients
Served and collected food trays and fed patients requiring help
Transported patients, using wheelchair or cart, or assists patients to walk
Draped patients for examinations and treatments, and remained with patients, performing such duties as holding instruments and adjusting lights
Changed surgical dressings
Turned and repositioned bed fast patients, alone or with assistance, to prevent bedsores
Changed bed linens, ran errands, directed visitors, and answered telephones
Independently recorded vital signs and relayed information to the appropriate nurse
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN
07.2025
Diploma -
Shadyside School of Nursing
Pittsburgh, PA
07.2003
Skills
Leadership
Care Coordination
Staff Management
Scheduling
Retention and Recruitment
Professional Practice
BLS
ACLS
PALS
CCRN
CEN
CRRT
Flexibility
Prioritization
Delegation
Staff Development
Accomplishments
Charge nurse in the unit.
Preceptor for new hires.
CCRN certified.
Active staff member on and off the unit.
References
References Available on Request
Timeline
Unit Director
Penn Highlands Mon Valley
07.2024 - Current
Administrative Nursing Supervisor
Penn Highlands Mon Valley
11.2023 - 07.2024
Travel Nurse
Aya Healthcare
11.2020 - 09.2023
Nursing Supervisor
AHN Jefferson Hospital
09.2020 - 05.2022
Emergency Room Registered Nurse
AHN Brentwood
06.2020 - 11.2023
Professional Staff Nurse
AHN Jefferson Hospital
11.2013 - 05.2022
Senior Professional Staff Nurse
University of Pittsburgh Medical Center East
07.2012 - 11.2013
Senior Professional Staff Nurse
University of Pittsburgh Medical Center
07.2011 - 07.2012
Senior Professional Staff Nurse
University of Pittsburgh Medical Center
07.2003 - 07.2011
Nursing Assistant
University of Pittsburgh Medical Center
03.2001 - 07.2011
Bachelor of Science - Nursing
Capella University
Diploma -
Shadyside School of Nursing
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