MARLYS BECKER
Wheatland,WY
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
Work History
Funeral Director
Service Corporation International- Neptune Society
11.2016 - 06.2024
- Arranged cremations and memorial services for grieving families and liaised between hospitals, nurses, physicians, county coroner, and clergy to coordinate final arrangements.
- Streamlined operations with effective communication between staff, clients, family members and vendors.
- Increased customer retention, volume, and sales by skillfully addressing concerns & resolving any conflicts, concerns or questions.
- Establish trust among clients and coworkers by consistently delivering exceptional service while maintaining a sensitivity towards their needs.
Funeral Director
Wiley Funeral Home
09.2015 - 10.2016
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Communicated with insurance companies to secure death benefits for payment of services.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
Education
Bachelors of Mortuary Science -
Cincinnati College of Mortuary Science
Cincinnati12-2014
Skills
- Succession planning
- Service quality improvement
- Sound judgment
- Advertising and marketing
- Attention to detail
- Time management
- Organizational skills
- Honest & Trustworthy
- Team building
Timeline
Funeral Director
Service Corporation International- Neptune Society
11.2016 - 06.2024
Funeral Director
Wiley Funeral Home
09.2015 - 10.2016
Bachelors of Mortuary Science -
Cincinnati College of Mortuary Science
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