Marnesha Wiley
Waxahachie
Summary
Detail-oriented and adaptable professional with diverse experience in customer service, inventory management in fast-paced environments. Proven ability to manage and coordinate tasks and responsibilities.
Overview
7
7
years of professional experience
Work History
Caregiver
GUARDIAN ANGELS
2022.01 - 2025.07
- Provided patient monitoring and behavioral health support.
- Managed daily schedules and provided reliable support, demonstrating strong organizational skills.
- Effectively communicated with patients and their families to build rapport and resolve concerns.
Sales Associate
PINK CLOVE
2019.09 - 2021.09
- Assisted customers by providing styling advice, product recommendations, and attentive, personalized service.
- Maintained organized, visually appealing displays and ensured merchandise was fully stocked.
- Operated POS system efficiently, processed returns/exchanges, and handled cash with accuracy.
- Supported store sales goals, contributed to a positive team environment and helped train new staff on store procedures and customer care procedures.
- Resolved customer concern quickly and professionally, ensuring a positive shopping experience.
Server
Jason’s
2018.08 - 2019.07
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to facilitate seamless communication and expedite food preparation.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Implemented strategies to enhance guest satisfaction and improve overall dining experience.
- Conducted regular cleanliness checks to maintain restaurant hygiene standards and compliance.
- Oversaw workflow during peak hours, optimizing service efficiency and team performance.
Education
High School Diploma - undefined
Caruthersville High School
Caruthersville, MOCertification of Completion - Esthetician
ELAINE STERLING INSTITUTE
Atlanta, GA09.2021
Skills
- Customer service and engagement
- Clothing retail and merchandising
- POS systems and cash handling
- Product knowledge & styling support
- Visual Merchandising
- Makeup Application & Skincare Knowledge
- Communication & Team Collaboration
- Time Management & Multitasking
Timeline
Caregiver
GUARDIAN ANGELS
2022.01 - 2025.07
Sales Associate
PINK CLOVE
2019.09 - 2021.09
Server
Jason’s
2018.08 - 2019.07
High School Diploma - undefined
Caruthersville High School
Certification of Completion - Esthetician
ELAINE STERLING INSTITUTE