Marney Hillen
Summary
Results-driven Client Service Executive with a solid background at Mount Sinai Health System, focusing on data analysis and client relationship management. Expertise in addressing billing discrepancies and streamlining financial reporting. Effective communicator who promotes teamwork to achieve departmental success. Dedicated to providing outstanding service and optimizing operational processes.
Overview
26
26
years of professional experience
Work History
Client Service Executive
Mount Sinai Health System
Huntington, NY
05.2022 - Current
- Downloaded and distributed reports, including KPIs and physician-based metrics.
- Analyzed data to identify trends within Financial Divisions and Network.
- Conducted monthly reviews with Financial Divisions to discuss performance indicators and departmental goals.
- Collaborated with Departments and Network Team to gather information for resolving claim denials.
- Partnered with Customer Service Team to address estimate discrepancies and contested charges.
- Oversaw payroll and PTO requests while ensuring cross-coverage for 12 medical billers.
- Facilitated monthly meetings with billers to address outstanding issues and improve billing processes.
- Monitored charge reviews, follow-ups, guarantor, and credit work queues for accuracy.
Accounting Representative
Mount Sinai Doctors Long Island
Huntington, NY
06.2008 - 05.2022
- Supported account reconciliation to uphold financial integrity.
- Managed customer inquiries regarding billing and payment issues.
- Executed payment postings, rejections, and adjustments using EPIC EMR software.
- Collaborated with team to enhance accounting procedures.
- Created spreadsheets and documents with Microsoft Excel and Word.
- Assisted in month-end closing activities to ensure accuracy.
- Generated ad hoc reports for management as needed.
Administrative Assistant
Mount Sinai Doctors Long Island
Huntington, New York
06.2008 - 07.2016
- Collaborated with Associate Administrator on daily operations and special projects.
- Submitted Medicare Meaningful Use Incentives for over 70 physicians.
- Coordinated supply purchases across all departments.
- Supported Accounting, Purchasing, Collections, and Payroll Departments in various tasks.
Special Education Teacher Assistant
Northport-East Northport Schools
Northport, New York
10.2008 - 10.2009
Special Education Computer Teacher
Hagedorn Little Village School
Seaford, New York
09.2004 - 06.2008
Preschool Special Education Teacher
Hagedorn Little Village School
Seaford, New York
09.2005 - 06.2006
Teacher Assistant- Inclusion Setting
Sachem Central School District
Holbrook, New York
03.2003 - 06.2004
Insurance Coordinator
Mount Sinai Doctors Long Island
Huntington, New York
06.1999 - 09.2002
Education
Master of Science - Elementary Education And Special Education
Adelphi University
Garden City, NY01-2003
Bachelor of Science - Speech And Hearing Science
Long Island University
Greenvale, NY05-1999
Skills
- Data analysis and financial reporting
- Client relationship management
- Billing and claims resolution
- Accounting practices
- Effective communication
Timeline
Client Service Executive
Mount Sinai Health System
05.2022 - Current
Special Education Teacher Assistant
Northport-East Northport Schools
10.2008 - 10.2009
Accounting Representative
Mount Sinai Doctors Long Island
06.2008 - 05.2022
Administrative Assistant
Mount Sinai Doctors Long Island
06.2008 - 07.2016
Preschool Special Education Teacher
Hagedorn Little Village School
09.2005 - 06.2006
Special Education Computer Teacher
Hagedorn Little Village School
09.2004 - 06.2008
Teacher Assistant- Inclusion Setting
Sachem Central School District
03.2003 - 06.2004
Insurance Coordinator
Mount Sinai Doctors Long Island
06.1999 - 09.2002
Master of Science - Elementary Education And Special Education
Adelphi University
Bachelor of Science - Speech And Hearing Science
Long Island University
Similar Profiles
Cynthia John-OgamCynthia John-Ogam
Registered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai HospitalRegistered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai Hospital
Osvaldo MezaOsvaldo Meza
Revenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai HospitalRevenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai Hospital
David GuerecaDavid Guereca
Registered Nurse at Mount Sinai Health SystemRegistered Nurse at Mount Sinai Health System
Patrice LezamaPatrice Lezama
Medical Assistant at Mount Sinai Health SystemMedical Assistant at Mount Sinai Health System
MELUSI CHIKUNYAMELUSI CHIKUNYA
Client Service Executive at Trinity BridgeClient Service Executive at Trinity Bridge