Detail-oriented administrative professional with expertise in data management, meeting coordination, and fostering strong customer and interpersonal relationships. Demonstrated success in streamlining operations and enhancing team communication. Skilled in promoting strategic planning and goal setting to drive organizational success.
Overview
28
28
years of professional experience
Work History
Administrative Assistant 1
State Of Alaska - Mt. Edgecumbe High School
Sitka
03.2023 - Current
Managed daily office operations to ensure efficiency and organization.
Provided administrative support to the Mt. Edgecumbe staff including preparing payroll for submittance, inventory, processing credit card transactions and tracking department spending.
Coordinated scheduling of meetings and organized school events to enhance communication and engagement.
Facilitated effective communication among staff, students, and parents.
Coordinated travel arrangements for over 400 students from various locations along with sports team travel and staff attending conferences.
Processed student records with strict adherence to confidentiality protocols.
Entered data accurately into spreadsheets to maintain organized records. Entered data accurately into spreadsheets using Microsoft Excel or other similar programs.
Education Program Assistant
State Of Alaska - Mt. Edgecumbe High School
Sitka
07.2017 - 03.2023
Facilitated communication among staff, students, families, and outside organizations regarding program updates and events to ensure alignment and engagement.
Communicated with parents regarding student progress and school initiatives.
Responded promptly to inquiries from parents or guardians
Scheduled substitute teachers during teacher absences to ensure classroom coverage.
Coordinated office operations support to enhance workflow and service delivery.
Answered phones and routed voicemails to respective employees.
maintained records of employee leave
Accounts Receivable
Hames Corporation
Sitka
04.2011 - 07.2017
Streamlined accounts receivable process to ensure timely payments from customers.
Implemented best practices for efficient processing of accounts receivable transactions.
Identified and resolved discrepancies in accounts receivable balances to maintain accuracy.
Maintained records of accounts receivable and payable.
Handled phone inquiries, directing calls and providing information on accounts and payment collections.
Owner/Operator
Hairs for You
Petersburg
10.1998 - 10.2010
Managed daily operations and staff scheduling for a busy hair salon.
Oversaw inventory management, ensuring essential supplies were always available.
Established relationships with vendors for product sourcing and procurement.
Established long-term customer relationships through exceptional service, engagement skills, and swift issue resolution.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Directed financial health by analyzing reports and implementing operational changes that enhanced profitability.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Developed and implemented a strategic plan with clear goals to drive business success.