Marnie Acevedo
Roseville,CA
Summary
Energetic Administrative Assistant with 25 years experience, with a solid background in office administration but not limited to accounts payable/receivable. I step into roles quickly and have resilience to handle challenges in a fast paced environment. I am professional, resourceful, and I carry an unwavering commitment to customer excellence.
Overview
26
26
years of professional experience
Work History
Residential House Manager
Elegant Care
Tracy, California
02.2024 - 07.2024
- Resolved tenant complaints promptly and professionally
- Oversaw the intake and discharge processes, filling out all paperwork, rental agreements
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
- Prepared and cooked vegetarian and regular meals, grocery shopped, meal planning
- Housekeeping, monitored tenants chores
- Corresponded with doctors , tenants health and medication documentation
- Drove Tennant's to Doctors appointments, medication pick up and check cashing
- Offered and encouraging positive reinforcement and taught life skills
Office Manager
Sprinkler Logic
Roseville, California
06.2022 - 11.2023
- Maintained filing system for records, correspondence and other documents.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Processed payroll accurately ensuring all employees were paid on time.
- Assisted in recruiting, onboarding and training new employees.
- Multi- line phone systems, Dispatching, booked estimate appointments
- Accounts payable and receivable
Cashier
AGP Gas/mini mart
Stockton, CA
01.2022 - 06.2022
- Cashiering, extensive money handling, end of day reconciliation, reports and deposits
- Stocking cooler,managed and prepared in store food
- Propane and gas stations duties
Property Management Assistant
Mobile home Communities of America
San Jose, CA
05.2019 - 07.2020
- Prepared and mailed out rent statements, reminders and late notices
- Collected rent payments
- Accurately account for all payments and assure the deposit of all payments
- Maintained and updated filing system on tenants
- Responded promptly to tenant complaints or issues
Administrative Assistant/Dispatcher
Service Now Plumbing & Rooter
Roseville, CA
03.2009 - 10.2018
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Resolved customer complaints related to service issues or delays.
- Participated in team meetings discussing changes in procedures or processes.
- Multi-line phone systems, Dispatching, booking estimates
- Accounts payable and receivable
Cashier Floral Department
Safeway
Course D Alene , ID
02.2007 - 01.2009
- Ordered and maintained floral inventory
- Made beautiful, colorful inspiring flower arrangements for in store displays
- Created personal flower bouquets, proms weddings and funerals
- Cashier, end of day deposits and reports
Office Specialist 3
Santa Clara County Parks and Recreation
Los Gatos, CA
01.1999 - 12.2007
- Greeted visitors and provided park information
- Reservations for all county parks
- Issued and processed payments for senior and yearly park passes
- Provided administrative support to multiple departments within the organization
- Liason' between county communications (911) and park rangers
Education
GED -
Santa Teresa High School
San Jose, CASkills
- Proficiency in Microsoft word, excel and QuickBooks
- Account balancing reconciliation
- Excellent research and follow up, multi-line phone system
Timeline
Residential House Manager
Elegant Care
02.2024 - 07.2024
Office Manager
Sprinkler Logic
06.2022 - 11.2023
Cashier
AGP Gas/mini mart
01.2022 - 06.2022
Property Management Assistant
Mobile home Communities of America
05.2019 - 07.2020
Administrative Assistant/Dispatcher
Service Now Plumbing & Rooter
03.2009 - 10.2018
Cashier Floral Department
Safeway
02.2007 - 01.2009
Office Specialist 3
Santa Clara County Parks and Recreation
01.1999 - 12.2007
GED -
Santa Teresa High School