- I enjoy helping others and giving back to the community
- Knitting and Crocheting
- Cooking
- Watching Movies and TV Shows
- Horseback Riding
- Baking
- Bread Making
- I like trying new recipes and food trends
Marnie Force-Hawkins
Hastings
Summary
Dedicated Credit Specialist with 24 years of experience enhancing customer satisfaction and streamlining credit processes. Skilled in problem-solving, effective communication, and meticulous documentation, ensuring compliance and operational efficiency.
Overview
25
25
years of professional experience
Work History
Credit Specialist 2
Breakthru Beverage Minnesota
Minneapolis, MN
07.2001 - Current
- Collaborated with sales teams to resolve credit issues.
- Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.
- Conducted regular audits of customer accounts to ensure adherence to credit limits and payment schedules.
- Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.
- Developed effective relationships with customers, which helped improve overall payment processes.
- Supported organizational change initiatives aimed at improving credit department capabilities and overall business performance.
Cash Application Specialist
Breakthru Beverage Minnesota
Minneapolis, MN
07.2001 - Current
- Processed cash applications, ensuring timely and accurate allocations to customer accounts.
- Reconciled daily cash deposits with internal financial records to maintain accuracy.
- Collaborated with finance team to resolve discrepancies in payment processing efficiently.
- Trained new staff on cash application procedures and best practices for efficiency.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
Education
Norwalk Community College
Norwalk, Connecticut, CTNo Degree -
Rock Valley College
Rockford, ILSkills
- Telephone and email etiquette
- Effective communication
- Documentation review
- Sales support
- Delinquency monitoring
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Self motivation
Interests
Timeline
Credit Specialist 2
Breakthru Beverage Minnesota
07.2001 - Current
Cash Application Specialist
Breakthru Beverage Minnesota
07.2001 - Current
Norwalk Community College
No Degree -
Rock Valley College