Experienced Program Management Consultant specializing in complex program management and cross-functional team leadership. Expertise in strategic planning, process optimization, and successful project execution. Consistently delivers high-quality results and enhances operational efficiency. Proven ability to lead teams effectively, solve problems, and ensure client satisfaction.
Overview
25
25
years of professional experience
Work History
Program Management Consultant
Eliassen Group
New York, New York
08.2022 - 06.2023
Managed large-scale web transformation project for WNBA.
Led agile ceremonies, including PI planning, daily scrums, backlog refinement, and team retrospectives.
Collaborated with WNBA Product team and NBA agile teams to address cross-functional dependencies.
Facilitated workshops to align project goals with client requirements.
Developed comprehensive project plans, tracking key milestones and deliverables.
Utilized enterprise tools such as JIRA, Confluence, and Smartsheet for project management.
Coordinated communication among teams to maintain focus on project objectives.
Monitored team performance against established goals and delivered timely updates.
Project Management Consultant
Crowdstaffing
New York, New York
11.2021 - 08.2022
Managed complete life cycle of complex e-commerce projects within agile framework.
Conducted risk assessments to identify and mitigate potential project challenges.
Facilitated Scrum meetings, backlog refinement sessions, and team retrospectives for enhanced collaboration.
Established relationships with software delivery vendors to ensure timely project completion.
Evaluated vendor capabilities to meet stringent project requirements.
Recommended innovative solutions aligned with strategic business objectives.
Acted as liaison among business leads, functional leads, and technical teams to resolve complex issues.
Collected data from various sources to support post-implementation review processes.
Senior Director Project Management
National Hockey League
New York, New York
11.2010 - 11.2021
Directed governance of complex projects within enterprise Club Management application portfolio.
Championed Coaching Insights, delivering real-time analysis and video highlights; secured SAP Innovation award.
Managed multi-million dollar Fan 360 data warehouse project to enhance fan engagement and drive revenue.
Oversaw GameCenter LIVE streaming development for mobile and connected devices, enhancing NHL video applications.
Provided strategic oversight on digital delivery projects for NHL.com and mobile applications, ensuring alignment with business objectives.
Supervised budgeting and management reporting to CTO, maintaining project financial health.
Coordinated cross-functional resources between internal teams and third-party developers for efficient project execution.
Senior Manager PMO
Scholastic Company
New York, New York
11.2007 - 10.2010
Oversaw project budgeting and activities for online division, managing $16 million annually.
Coordinated and analyzed over 100 project proposals per year to prioritize initiatives.
Developed divisional resource planning model, enhancing organizational agility and alignment.
Implemented Agile methodologies to improve effectiveness and streamline operations.
Centralized workflow request processes, reducing onsite headcount by 50% without impacting project volume.
Facilitated training sessions on best practices and operational procedures for staff.
Created detailed reports on project progress for senior management review.
Project Manager
Re:Sources IT
New York, New York
06.2006 - 10.2007
Directed medium and large-scale projects for Publicis Groupe, ensuring alignment with strategic goals.
Created comprehensive project documentation, including feature requirements, project plans, and budget tracking.
Collaborated with Relationship Managers to enhance system change communication and minimize outages.
Analyzed custom applications across multiple agencies to eliminate redundancy and boost efficiency.
Application Specialist/SAP Analyst
Bristol-Myers Squibb Company
Princeton, New Jersey
06.1998 - 06.2006
Managed development and support of custom .NET applications using traditional and agile methodologies.
Oversaw team of 4-6 internal resources and outsourced partners on multiple IT projects.
Directed creation and delivery of global multi-language web-based assessment tool under tight deadlines.
Led enhancements to company-wide web-based performance assessment tool for compensation programs.
Facilitated business requirements gathering, project planning, and documentation for IT alignment.
Participated in cross-functional teams to revise global software development lifecycle SOP with agile practices.
Drove SAP workflow development for Accounts Payable, reducing headcount by 25%.
Resolved technical issues and inquiries, documenting user feedback for application improvement.
Conducted user acceptance testing and system validation.
Education
Masters of Communication And Information Studies -
Rutgers University
New Brunswick, NJ
01-1998
Bachelor of Arts - Communication & Journalism
Rutgers University
New Brunswick, NJ
05-1990
Skills
Effective communication
Strategic planning and execution
Technical proficiency
Business acumen
Financial analysis
Organizational skills
Time management
Analytical thinking
Problem-solving
Complex idea simplification
References
References available upon request.
Timeline
Program Management Consultant
Eliassen Group
08.2022 - 06.2023
Project Management Consultant
Crowdstaffing
11.2021 - 08.2022
Senior Director Project Management
National Hockey League
11.2010 - 11.2021
Senior Manager PMO
Scholastic Company
11.2007 - 10.2010
Project Manager
Re:Sources IT
06.2006 - 10.2007
Application Specialist/SAP Analyst
Bristol-Myers Squibb Company
06.1998 - 06.2006
Masters of Communication And Information Studies -