Maroldi Jaime
Pompano Beach,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Pet Supermarket Inc.
09.2022 - 01.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated pet products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Removed trash, swept, and mopped floors for professional appearance.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
customer service specialist, Supervisor
ABZ Superior Services
08.2022 - 12.2022
- Enthusiastic and ambitious, with wide-spread transferable skills in management, sales, and operations
- Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction
- Manage team including setting goals, providing incentives, and evaluating employee performance
- Oversee the evaluation, classification and rating of occupations and job positions
- Confer with management to develop or implement personnel policies or procedures
- Establish and implement policies, goals, objectives, and procedures for their department
- Develop programs or policy recommendations to promote sustainability and sustainable development.
Server
Tavolino Della Notte
03.2021 - 12.2021
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Prepare checks that itemize and total meal costs and sales taxes.
Sales Associate
Target
02.2020 - 12.2020
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
- Stock shelves, and mark prices on shelves and items
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Process merchandise returns and exchanges.
Pizza Maker
Pizza Brew
02.2019 - 01.2020
- Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
- Presented customers with bills and receipts to collect payment for items delivered.
- Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
- Answered phone calls to write down and record details of each customer order.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.
Server
Outback
05.2018 - 01.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Front of House Employee
Wendy's
01.2017 - 03.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Ensured everything was sanitized and disinfected
- Provided good hospitality services for customers.
Education
High School Diploma -
Coral Glades Highschool
Coral Springs, FloridaSkills
- Sales Training
- Excellent People Skills
- Guest Inquiries
- Regulatory Standards
- Positive Reinforcement
- Cash Handling
- Time Management
- Customer Needs Assessments
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Pet Supermarket Inc.
09.2022 - 01.2023
customer service specialist, Supervisor
ABZ Superior Services
08.2022 - 12.2022
Server
Tavolino Della Notte
03.2021 - 12.2021
Sales Associate
Target
02.2020 - 12.2020
Pizza Maker
Pizza Brew
02.2019 - 01.2020
Server
Outback
05.2018 - 01.2019
Front of House Employee
Wendy's
01.2017 - 03.2018
High School Diploma -
Coral Glades Highschool