Maronda Seanez
Wilmington,NC
Summary
Compassionate Bus Attendant with background in ensuring passenger safety, maintaining cleanliness, and providing excellent customer service. Skilled at handling diverse situations with patience and understanding. Demonstrated ability to make significant contributions to team goals while also able to work independently. Notable success in creating comfortable environments for passengers of all ages.
Overview
10
10
years of professional experience
Work History
Bus Attendant
Norfolk public transportation
Norfolk, Virginia
03.2020 - 12.2024
- Informed passengers about routes and stops, as well as schedules.
- Conducted regular headcounts to ensure all passengers had arrived safely at their destinations.
- Assisted in loading and unloading of baggage onto the bus.
- Reported any incidents that occurred during trips to supervisors immediately after arriving at destination points.
- Greeted customers warmly upon boarding the bus and provided directions when requested.
- Performed daily inspections of buses to ensure they were clean, safe, and operational.
- Helped disabled passengers get off the bus safely at their stop.
- Communicated regularly with dispatchers regarding arrival times and delays.
- Provided assistance to passengers with special needs, such as wheelchairs
- Ensured safety and security of passengers by monitoring the bus environment.
- Monitored passenger behavior while on board the bus to maintain orderliness.
- Complied with state, local, and federal laws regarding student confidentiality.
- Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
- Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
- Protected students from physical and verbal bullying.
- Accompanied driver and children on bus route to keep students safe and protected.
- Implemented process to make sure students exited at correct stop and to proper guardians.
- Determined and adjusted seating arrangements to address behavioral or safety concerns.
- Helped passengers complete safe journeys by securing belts, locking down wheelchairs and stowing bags in correct locations.
- Responded to emergencies, providing first aid and CPR with speed and skill.
Housekeeper Aide
Davis Cleaning Service
Chesapeake , Virginia
06.2018 - 03.2019
- Organized storage spaces for cleaning supplies neatly after use.
- Disinfected surfaces regularly with approved chemical solutions.
- Reported any lost or damaged items to the supervisor immediately upon discovery.
- Followed instructions from supervisors accurately and efficiently.
- Ensured that public areas were properly stocked with supplies during shift hours.
- Assisted in setting up conference rooms prior to events.
- Stocked supply closets with necessary items such as toiletries and paper goods.
- Attended training sessions on proper handling of chemicals safely.
- Cleaned windows, furniture, fixtures and carpets using appropriate cleaning materials.
- Performed daily cleaning duties such as dusting, vacuuming, mopping and sanitizing bathrooms.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Sanitized and cleaned sinks, mirrors, toilets
Packer /Truck Driver
Mayflower
Chesapeake, Virginia
08.2014 - 09.2018
- Maintained records of shipments, returns, and damages.
- Labeled boxes, crates, and other containers accurately.
- Packed products in accordance with specified instructions.
- Unloaded and loaded trucks with merchandise for distribution.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
- Organized inventory in the warehouse according to established procedures.
- Wrapped items securely using appropriate packing materials.
- Assembled cardboard boxes according to customer specifications.
- Responded promptly to customer complaints about packaging issues.
- Ensured that all safety regulations were followed at all times during loading and unloading operations.
- Assembled customer orders from stock and packed items in boxes.
- Participated in training sessions to learn new packing techniques and safety procedures.
- Provided feedback on packing processes to supervisors for continuous improvement.
- Utilized hand tools and equipment for efficient packing and sealing of goods.
- Trained new employees regarding warehouse procedures and standards.
- Assisted in loading packed goods onto delivery vehicles using appropriate equipment.
Housekeeper
MacArthur Cleaning
Norfolk , New York
04.2015 - 05.2018
- Stocked amenities such as soap and toilet paper in rest rooms.
- Emptied trash receptacles throughout the property.
- Followed safety procedures when handling hazardous materials.
- Reported any maintenance issues or damage to supervisors immediately.
- Sanitize all sitting areas and play ports
- Cleaned all spills and dry spills
- Observed proper use of chemicals when cleaning various surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Ensured that all health standards were met during cleaning operations.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Assisted in washing services including washing tables , food trays , drying
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Waxed and polished wood furnishings to restore faded appearance.
- Swept and damp-mopped private stairways and hallways.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Education
Oscar Formal High School
Chesapeake, Virginia06-2014
References
References available upon request.
Timeline
Bus Attendant
Norfolk public transportation
03.2020 - 12.2024
Housekeeper Aide
Davis Cleaning Service
06.2018 - 03.2019
Housekeeper
MacArthur Cleaning
04.2015 - 05.2018
Packer /Truck Driver
Mayflower
08.2014 - 09.2018
Oscar Formal High School