Marque DeVore
Los Angeles,CA
Summary
Proven Case Manager with a track record of enhancing client care at St. John's Community Health through effective case management and problem-solving skills. Excelled in maintaining documentation compliance and advocating for client rights, demonstrating exceptional organization and a positive attitude. Achieved significant improvements in client service delivery by leveraging community resources and multitasking efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
A Step To Freedom
08.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
ECM Case Manager
St. John's Community Health
01.2022 - 02.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
MTA Bus Driver
MTA Transit
04.2020 - 01.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Education
GED -
Calipatria Adult School
Calipatria, CA01-2005
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Documentation and reporting
- Organization and multitasking
- Positive attitude
- Community resources
Certification
- Substance Abuse Counselor Certification – CA Substance Abuse Certification Board or equivalent.
- CPR Certified
Timeline
Case Manager
A Step To Freedom
08.2024 - Current
ECM Case Manager
St. John's Community Health
01.2022 - 02.2023
MTA Bus Driver
MTA Transit
04.2020 - 01.2022
GED -
Calipatria Adult School
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