Marque Roybal
Beryl,UT
Summary
Adept at enhancing team dynamics and sales performance, leveraged industry knowledge and team leadership at HOMEnet Real Estate and Harding Glass Industries to boost client satisfaction and operational efficiency. Achieved significant growth by fostering continuous improvement and mastering time management.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Principal Broker
HOMEnet Real Estate
08.2001 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Streamlined office operations for greater efficiency, implementing new technologies and processes.
- Increased client satisfaction by providing expert guidance and support throughout real estate transactions.
- Maintained thorough knowledge of industry trends and regulations, providing informed advice to clients.
- Improved overall sales performance by setting clear goals and monitoring progress regularly, adjusting strategies as needed.
- Bolstered company reputation by participating in industry conferences, workshops, and professional development opportunities, demonstrating commitment to excellence.
- Enhanced communication among team members by creating standardized procedures and documentation practices.
Regional Manager
Harding Glass Industries
01.1992 - 08.2001
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for 32 locations.
Education
Some College (No Degree) - Communications
Mesa College
Grand Junction, COSkills
- Team Leadership and Motivation
- Real estate law knowledge
- Staff Training and Development
- Time management mastery
- Contract drafting and review
- Conflict resolution techniques
- Sales performance tracking
Timeline
Principal Broker
HOMEnet Real Estate
08.2001 - Current
Regional Manager
Harding Glass Industries
01.1992 - 08.2001
Some College (No Degree) - Communications
Mesa College
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