Marque Turner
Portland,OR
Summary
Dedicated Direct Support Professional skilled in client support and compassionate caregiving. Committed to enhancing clients' quality of life through personalized care plans and effective behavior redirection.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Community Service Inc
Portland, OR
04.2021 - Current
- Provided individualized support to clients with disabilities, promoting independence and enhancing quality of life.
- Developed and implemented personalized care plans in collaboration with interdisciplinary teams to meet client needs.
- Assisted clients with daily living activities, ensuring safety and adherence to individual goals and preferences.
- Monitored client progress and documented changes in behavior or condition, reporting findings to supervisors.
- Trained new staff on best practices for client interaction and care procedures, fostering a supportive environment.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Package Handler
FedEx
Portland, OR
09.2020 - 12.2020
- Operated sorting equipment to efficiently process packages for timely delivery
- Loaded and unloaded freight, ensuring proper handling to minimize damage
- Collaborated with team members to maintain workflow efficiency during peak hours
- Conducted quality checks on packages to ensure compliance with shipping standards
- Implemented process improvements that reduced package processing time
- Followed safety regulations to maintain safe work environment.
Wireless Sales Associate
Cricket Wireless
Portland, OR
02.2019 - 04.2019
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Educated customers on product features, plans, and promotions to enhance sales opportunities.
- Assisted in inventory management by tracking stock levels and ensuring product availability.
- Collaborated with team members to achieve sales targets and improve store performance.
Food Service Worker
Taco Bell
Portland, OR
06.2018 - 10.2018
- Prepared and assembled food items according to standard recipes and procedures.
- Operated kitchen equipment efficiently, ensuring safety and cleanliness standards were met.
- Maintained inventory levels by restocking supplies and organizing storage areas effectively.
- Trained new staff on food preparation techniques and customer service protocols.
- Implemented process improvements that reduced wait times and increased order accuracy.
Education
High School Diploma -
Franklin High School
Portland, ORBachelor of Science - Auto Collision Repair Tech
Portland Community College
Portland, Oregon, OR06-2028
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Housekeeping tasks
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Teamwork and collaboration
- Customer service
- Goal oriented
- Store cleaning
- Quick learner
- Positive attitude
- Multitasking
Timeline
Direct Support Professional
Community Service Inc
04.2021 - Current
Package Handler
FedEx
09.2020 - 12.2020
Wireless Sales Associate
Cricket Wireless
02.2019 - 04.2019
Food Service Worker
Taco Bell
06.2018 - 10.2018
High School Diploma -
Franklin High School
Bachelor of Science - Auto Collision Repair Tech
Portland Community College