Marqueal McCray
Gallup,NM
Summary
Responsible, great customer service with several years of experience in fast paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. I restock supplies and clean during down times.
Overview
8
8
years of professional experience
Work History
Waitress
King Dragon
Gallup
08.2024 - Current
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Developed positive relationships with regular customers through friendly conversation.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Filled condiments and napkin containers during slack periods.
- Bussed tables as needed during peak hours.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Bus Driver
Mckinley county schools
Gallup , NM
01.2020 - 06.2023
- Facilitated smooth passenger loading and unloading at designated route stops.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Used GPS navigation to follow routes and avoid potential construction or traffic delays.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Reported any mechanical or operational issues to maintenance staff promptly.
Sales Associate
Thunderbird jewelry supply
Gallup , NM
06.2018 - 06.2019
- Organized store by returning merchandise to proper areas and restocked displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Received and displayed product shipments on store retail shelves upon delivery.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier
Burger King
Gallup, New Mexico
08.2016 - 05.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Resolved customer complaints professionally in accordance with company policy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Took orders, prepared foods and processed payments in full-service establishment.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Replenished condiments, napkins, utensils and other necessary items during shifts.
Education
High School Diploma -
Gallup High School
1055 Rico St Gallup NM 8730105-2016
Skills
- Attention to detail
- Complaint resolution
- Strong multitasking
- Basic math
- Menu recommendations
- Cleanliness
- Hospitality and accommodation
- Customer service
Timeline
Waitress
King Dragon
08.2024 - Current
Bus Driver
Mckinley county schools
01.2020 - 06.2023
Sales Associate
Thunderbird jewelry supply
06.2018 - 06.2019
Cashier
Burger King
08.2016 - 05.2018
High School Diploma -
Gallup High School