Marquece Bryant
Oklahoma City
Summary
Driven and compassionate Case Manager and Behavioral Health Professional with 10+ years of experience in customer service and over 5 years supporting youth, families, and community-based programs. Extensive experience working with individuals facing substance use and co-occurring mental health disorders, providing advocacy, resource linkage, and recovery-focused support. Proven ability to collaborate with multidisciplinary teams, manage documentation, and deliver client-centered care in fast-paced environments. Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Case Manager
Hope Community Services
Oklahoma City
12.2024 - Current
- Provide case management services to individuals with substance use disorders and cooccurring mental health conditions
- Advocate for clients by assessing needs and linking them to appropriate community resources and support services
- Assist clients in developing, implementing, and maintaining individualized recovery and treatment plans
- Coordinate care with behavioral health providers, treatment teams, and community agencies
- Support clients with housing, healthcare access, employment resources, and social services
- Maintain accurate, timely, and compliant client documentation
- Utilize trauma-informed, recovery-oriented, and client-centered approaches
Community Care Coordinator
Urban Bridge Impact Center
Oklahoma City
01.2024 - 12.2024
- Assisted in planning and delivering community-based programs and services
- Conducted client interviews, screenings, and intake scheduling
- Referred clients to appropriate community and social service programs
- Coordinated approved services and facilitated communication between providers
- Maintained relationships with community partners and service agencies
- Developed and managed forms and records documenting program activities
- Collaborated with counselors, therapists, and healthcare providers to address client needs
Behavioral Health Case Management Specialist II
Red Rock Behavioral Health Services
Oklahoma City
10.2017 - 01.2024
- Provided behavioral health case management services to youth and families
- Supported development of coping, social, and problem-solving skills
- Educated families, teachers, and staff on behavioral management strategies
- Developed individualized care plans with measurable goals and outcomes
- Connected clients to community resources and external support services
- Conducted outreach and community engagement initiatives
Access Coordinator
Red Rock Behavioral Health Services
Oklahoma City
08.2017 - 10.2017
- Assisted patients with navigating health insurance and access to services
- Provided education regarding Medicare, Medicaid, and community programs
- Scheduled appointments and maintained accurate client records
Foster Care Worker
TFI Family Connections
Oklahoma City
12.2015 - 08.2017
- Coordinated foster care placements with state agencies and courts
- Conducted home studies and monthly home visits
- Trained foster parents on emotional support and child development
- Supported youth during court proceedings and supervised family visits
- Collaborated with educators and service professionals
Special Education Teacher Assistant
Quail Creek Elementary
Oklahoma City
01.2013 - 12.2015
- Supported students with special needs in classroom activities
- Assisted with lesson preparation, grading, and assessments
Patient Care Assistant
Girling Health Care, Inc.
Oklahoma City
09.2012 - 01.2013
- Assisted patients with daily living activities and physical therapy exercises
- Transported patients to appointments and reported status updates
Library Clerk
Douglass High School
Oklahoma City
01.2011 - 09.2012
- Managed library materials, records, and educational support programs
Customer Service Representative
AT&T Wireless
Oklahoma City
08.2001 - 08.2010
- Provided customer support, billing assistance, and account management
Patient Care Liaison
Integris Baptist Medical Center
Oklahoma City
03.1999 - 08.2001
- Assisted nursing staff with routine patient care and unit support
Education
Bachelor of Arts - Psychology
Langston University
Langston, OKSkills
- Case Management & Care Coordination
- Substance Use & Mental Health Recovery Support
- Client Advocacy & Needs Assessment
- Multidisciplinary Team Collaboration
- Community Resource Linkage
- Behavioral Intervention & Support
- Trauma-Informed & Recovery-Oriented Care
- Documentation & Compliance
- Cultural Competency
- Crisis Intervention & Problem Solving
- Multiline Telephone Systems
- Microsoft Office & Google Workspace
Certification
- Certified Behavioral Case Management II Specialist
- Certified Wellness Coach
- ODMHSAS Certification Requirements Met
- Volunteer Advocate - TARC Developmental Disabilities Network (2.5 years)
Timeline
Case Manager
Hope Community Services
12.2024 - Current
Community Care Coordinator
Urban Bridge Impact Center
01.2024 - 12.2024
Behavioral Health Case Management Specialist II
Red Rock Behavioral Health Services
10.2017 - 01.2024
Access Coordinator
Red Rock Behavioral Health Services
08.2017 - 10.2017
Foster Care Worker
TFI Family Connections
12.2015 - 08.2017
Special Education Teacher Assistant
Quail Creek Elementary
01.2013 - 12.2015
Patient Care Assistant
Girling Health Care, Inc.
09.2012 - 01.2013
Library Clerk
Douglass High School
01.2011 - 09.2012
Customer Service Representative
AT&T Wireless
08.2001 - 08.2010
Patient Care Liaison
Integris Baptist Medical Center
03.1999 - 08.2001
Bachelor of Arts - Psychology
Langston University