Wania Mukhtar
CA
Summary
Social work professional with a strong foundation in case management and care coordination. Proven ability to design and implement individualized interventions, collaborate across teams, and empower diverse individuals and families through strategic support, advocacy, and resource navigation
Overview
9
9
years of professional experience
Work History
Case Manager
City of La Habra - Ready SET OC
La Habra, CA
01.2024 - Current
- Engaged with diverse youth populations aged 14 to 24, delivering tailored support for foster youth, parenting youth, youth with disabilities, and those navigating the justice system.
- Evaluated client qualifications to ensure adherence to federal, state, and local WIOA regulations.
- Coordinated client assessments and service plans to address individual needs.
- Developed and maintained comprehensive case documentation for compliance.
- Conducted regular follow-ups to ensure continuity of support services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their career and education.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Fostered open lines of communication with clients' families and support networks, involving them in the case management process as appropriate.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Facilitated workshops on life skills, contributing to improved self-sufficiency of clients.
- Developed partnerships with local agencies to provide broader range of services for clients, broadening their support network.
- Participated in community events to promote services and engage with public.
- Delivered comprehensive program orientations to foster relationships with Orange County Juvenile Hall, Youth Leadership Academy, Youth Guidance Center, and Orange County Department of Education.
MSW Student Intern
AltaMed PACE
Anaheim, CA
09.2024 - 05.2025
- Collaborated with multidisciplinary teams to ensure coordinated care and effective service delivery for clients.
- Facilitated psychoeducational workshop on grief and loss, promoting mental health awareness and fostering community engagement among participants.
- Assisted in case management duties, tracking progress, and ensuring client compliance with treatment plans.
- Developed educational materials on resources available to families and caregivers of individuals enrolled in PACE program.
- Engaged in ongoing professional development through workshops and training sessions relevant to social work practices.
- Assisted seniors in accessing necessary healthcare services by coordinating appointments, transportation arrangements, or home care solutions as needed.
- Developed resource guides for clients, streamlining access to community-based services and programs.
- Maintained accurate case records and referrals, ensuring compliance with ethical standards and confidentiality practices.
- Built rapport with diverse populations using active listening skills and cultural sensitivity in all interactions.
- Empowered clients to set goals and make informed decisions, promoting self-sufficiency and independence.
- Contributed to multidisciplinary team meetings and treatment planning.
- Counseled clients on life skills and coping mechanisms.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Utilized evidence-based practices to provide effective interventions for clients.
- Educated clients and families on mental health, wellness and recovery topics.
Recreational Leader II - Youth & Teen Centers
City of Anaheim
Anaheim, CA
02.2022 - 06.2024
- Trained and mentored new staff, fostering a collaborative and supportive team environment.
- Monitored safety protocols during activities, ensuring compliance with city regulations and promoting participant well-being.
- Registered participants and answered specific event inquiries.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of recreation leadership.
- Provided exceptional customer service by establishing open lines of communication between staff members and program participants or their families/guardians.
- Kept athletic and games equipment and facilities organized and maintained.
- Trained staff members on conducting events and following safety procedures.
- Facilitated a welcoming and inclusive environment for all individuals, fostering a sense of belonging among diverse groups of participants.
- Prepared reports for management regarding status and progress of recreational activities.
- Monitored participation in recreational activities to provide assistance to participants.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Maintained detailed records of program attendance, equipment usage, and facility maintenance to ensure optimal functioning of services.
MSW Student Intern
APAIT OC
Garden Grove, CA
08.2023 - 05.2024
- Partnered with various organizations to improve services for LGBTQ+ individuals and those living with HIV/AIDS.
- Implemented evidence-based interventions and models addressing HIV and substance abuse challenges.
- Demonstrated foundational understanding of HIV/AIDS, behavioral health, and sexual health issues within the LGBTQ community.
- Collaborated with incarcerated individuals to enhance life skills and support successful reintegration into society.
- Conducted comprehensive assessments to identify client needs and develop tailored care plans.
- Facilitated support groups, promoting mental health awareness and fostering community engagement among participants.
- Enhanced client well-being by conducting comprehensive assessments and developing individualized treatment plans.
- Maintained accurate case records, ensuring compliance with ethical standards and confidentiality practices.
- Implemented effective behavioral management strategies within group settings, resulting in increased participation levels among attendees.
- Led workshops on topics such as stress management or healthy relationships, equipping participants with valuable life skills.
- Facilitated psychoeducational and therapeutic processing groups.
- Prepared treatment plans based on assessment findings and incorporated feedback from senior staff to optimize approaches.
- Administered assessments to identify clients' needs and establish treatment plans.
- Developed and implemented individualized treatment plans for clients.
- Facilitated group therapy sessions Orange County Theo Lacy Facility to help clients develop coping skills and improve communication.
- Supported data collection efforts for program evaluation, enhancing understanding of client outcomes and service impact.
- Facilitated group therapy sessions, fostering a supportive environment for personal growth and healing.
- Collaborated with multidisciplinary teams for improved client outcomes and service delivery.
- Assisted in case management duties, tracking progress, and ensuring client compliance with treatment plans.
- Engaged in ongoing professional development through workshops and training sessions relevant to social work practices.
- Developed resource guides for clients, streamlining access to community-based services and programs.
- Built rapport with diverse populations using active listening skills and cultural sensitivity in all interactions.
- Empowered clients to set goals and make informed decisions, promoting self-sufficiency and independence.
- Counseled clients on life skills and coping mechanisms.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Utilized evidence-based practices to provide effective interventions for clients.
- Educated clients and families on mental health, wellness and recovery topics.
Case Manager
Children's Home Society Of California
Orange, CA
08.2021 - 07.2022
- Streamlined case documentation procedures, reducing processing time and increasing efficiency.
- Facilitated case management for eligible families in Orange County, overseeing intake certification and service termination processes.
- Delivered essential resources to support families and childcare providers in their needs.
- Demonstrated expertise in family case management and family service systems.
- Engaged with families, providers, and community organizations to build trust and facilitate effective communication.
- Facilitated collaboration with parents representing a wide range of economic and ethnic backgrounds to enhance community involvement.
- Adapted to fast-paced environments by effectively managing both independent tasks and collaborative projects.
Recreation Leader II - Community & Family Resource
City of Anaheim
Anaheim, CA
02.2018 - 02.2022
- Planned and led recreational programs for diverse community groups.
- Coordinated logistics for events, ensuring smooth operations and participant engagement.
- Developed positive and productive relationships with kids, parents and staff.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Trained new staff members on department policies, procedures, and safety protocols to ensure consistent service delivery across the team.
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Streamlined administrative tasks by maintaining organized records of program registrations, payments, and schedules.
Recreational Leader II - Youth Programs
City of Anaheim
Anaheim, CA
12.2016 - 02.2018
- Developed and implemented engaging recreational programs for diverse community groups.
- Coordinated logistics for events, ensuring resource availability and participant satisfaction.
- Supervised and trained staff in program delivery and safety protocols.
- Evaluated program effectiveness through participant feedback and adjusted offerings accordingly.
- Maintained accurate records of program participants.
- Promoted health, wellness, and inclusivity through innovative recreational activities for all ages.
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Collaborated with fellow staff members to develop a well-rounded schedule of recreational offerings, resulting in higher attendance rates.
- Maintained detailed records of program attendance, equipment usage, and facility maintenance to ensure optimal functioning of services.
- Enhanced participant enjoyment by designing and implementing diverse recreational activities tailored to various age groups and interests.
- Provided exceptional customer service by establishing open lines of communication between staff members and program participants or their families/guardians.
- Ensured compliance with safety regulations for all activities offered through diligent monitoring and routine inspections of facilities and equipment.
- Developed strong relationships with participants, fostering a sense of community within the program environment.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 5 and 12.
- Increased community engagement by promoting local events and encouraging participation in recreational programs.
- Assisted in preparing recreational materials and supplies for each activity.
- Collaborated with other recreation staff in developing new recreational activities.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Academic Tutor - Intern
California State University, Fullerton - Center for Healthy Neighborhoods
Fullerton, CA
01.2021 - 05.2021
- Developed personalized lesson plans to enhance student comprehension and academic performance.
- Facilitated one-on-one tutoring sessions, improving student engagement and retention of course material.
- Implemented effective study strategies, fostering independent learning among diverse student populations.
- Collaborated with faculty to align tutoring methods with curriculum objectives and learning outcomes.
- Organized workshops focused on academic skills development, promoting a culture of continuous learning.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Enhanced student comprehension by utilizing various teaching methods and techniques.
- Provided support for struggling students through one-on-one mentoring and small group instruction sessions.
- Taught students remotely using online video chat platform and other delivery channels.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Developed strong rapport with students, fostering a supportive and positive learning environment.
- Promoted critical thinking skills by challenging students to analyze complex problems from multiple perspectives.
- Improved overall academic performance by providing constructive feedback on assignments and assessments.
- Created special handouts, study guides, and enrichment materials to boost student knowledge.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Ensured adherence to school policies and guidelines while creating a safe, inclusive environment for all learners.
- Met with parents to discuss student progress and address concerns.
Group Facilitator - Intern
California State University, Fullerton - Department of Human Services
Fullerton, CA
01.2019 - 12.2019
- Facilitated group discussions to enhance student engagement and collaboration.
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
- Maintained accurate records of participant attendance, progress, and outcomes for reporting purposes and future planning initiatives.
- Enhanced group dynamics by skillfully facilitating communication and collaboration among members.
- Promoted active participation by engaging individuals through thought-provoking questions and activities designed to stimulate discussion.
Education
Master of Social Work - Social Work
California State University, Long Beach
Long Beach, CA05-2025
Bachelor of Science - Human Services
California State University, Fullerton
Fullerton, CA05-2021
High School Diploma -
Loara High School
Anaheim, CA05-2017
Skills
- Case Management & Care Coordination
- Motivational Interviewing
- Biopsychosocial Assessment
- Crisis Intervention & Trauma-Informed Care
- Evidence-based Intervention
- Individualized/Group Counseling
- HIV/AIDS & Sexual Health Knowledge
- Experience with diverse age groups
- Use of EPIC (electronic health records)
- Support for incarcerated individuals
Timeline
MSW Student Intern
AltaMed PACE
09.2024 - 05.2025
Case Manager
City of La Habra - Ready SET OC
01.2024 - Current
MSW Student Intern
APAIT OC
08.2023 - 05.2024
Recreational Leader II - Youth & Teen Centers
City of Anaheim
02.2022 - 06.2024
Case Manager
Children's Home Society Of California
08.2021 - 07.2022
Academic Tutor - Intern
California State University, Fullerton - Center for Healthy Neighborhoods
01.2021 - 05.2021
Group Facilitator - Intern
California State University, Fullerton - Department of Human Services
01.2019 - 12.2019
Recreation Leader II - Community & Family Resource
City of Anaheim
02.2018 - 02.2022
Recreational Leader II - Youth Programs
City of Anaheim
12.2016 - 02.2018
Master of Social Work - Social Work
California State University, Long Beach
Bachelor of Science - Human Services
California State University, Fullerton
High School Diploma -
Loara High School