Marquese Hayes
Covington,TN
Summary
Skills include: leadership accompanied by teamwork, customer care/service, time-management, high-standard morals and ethics, good communication, works well with computers(word), and dependability.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Premium
Covington
07.2025 - Current
- Assisted customers with product inquiries and support requests.
- Maintained knowledge of company products to provide accurate information.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints through active listening and problem-solving.
Inspector/Packer
SRG Global
12.2016 - 07.2019
- Inspection/packer
- Inspected finished goods prior to shipment to guarantee they meet company standards.
- Documented all inspection results accurately in accordance with established guidelines.
- Rejected products and materials failing to meet expectations.
- Identified acceptable components and rejected defective products.
Heating and Air Conditioning Service Technician
KJK Property of Management
Memphis, Tennessee
06.2016 - 08.2018
- Collaborated with team members to streamline repair processes and improve service delivery.
Education
DIPLOMA -
Brighton High School
Brighton, TNSkills
- Cashiering
- Time Management
- Cash Handling
- Communication Skills
- Customer Service
- Retail Sales
- Sales
- Personal Assistant Experience
- Leadership
- Teamwork
- Customer care/service
- High-standard morals and ethics
- Good communication
- Dependability
Timeline
Customer Service Representative
Premium
07.2025 - Current
Inspector/Packer
SRG Global
12.2016 - 07.2019
Heating and Air Conditioning Service Technician
KJK Property of Management
06.2016 - 08.2018
DIPLOMA -
Brighton High School