Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marquietta Simmons

Sunbury,OH

Summary

Diligent and responsible individual seeking to utilize skills in positions requiring attention to detail, relationship building, and Organization. Seeking jobs that offer growth, and opportunities to expand my knowledge base. Seven years of experience in customer service. Experienced in computer usage. Collaborative team player with a self-motivated mindset. Offering to add positive attitude, professionalism, and leadership abilities to better company and performance.

Overview

7
7
years of professional experience

Work History

Cash Management Solutions Specialists

JPMorgan Chase
Columbus, OH
02.2023 - Current
  • Identify customer needs and provide tailored solutions to meet them.
  • Assist customers in selecting the most suitable products for their requirements.
  • Document customer interactions, outcomes, and feedback for future reference.
  • Manage accounts payable and receivable processes related to solutions delivery.
  • Make and receive inbound and outbound calls.
  • Submit online applications to the credit fulfillment center and implementations.
  • Ensure compliance with industry regulations during solution implementation.

Associate Banker

JPMorgan Chase
Columbus, OH
02.2020 - 02.2023
  • Greeted Clients in the lobby, helped guide them and schedule appointments.
  • Advised clients on bank products, services and financial planning options.
  • Modified, opening and closing customer accounts.
  • Maintained optimal financial controls by securing funds and making accurate teller transactions.
  • Assisted clients by answering banking questions and recommending solutions.
  • Filed appropriate reports for specific transactions.
  • ATM custodian.

Night Auditor

TownePlace Suites by Marriott
Columbus, OH
07.2019 - 03.2020
  • Conducted nightly audit paperwork, daily room occupancy and hotel revenue reviews.
  • Balanced cash and credit transactions daily and reset register for next day's operations.
  • Performed front desk duties, including checking Guests in and out, handling reservations, and responding to inquiries.
  • Answered incoming calls promptly while maintaining courteous telephone etiquette.
  • Maintained a well-stocked and presentable market, complementary food and beverage station.
  • Washed and folded laundry.

Claims Representative

Safelite Auto Glass
Columbus, OH
04.2018 - 11.2018
  • Documented claims by recording and completing forms.
  • Provided quality customer service to assigned insured and claimants throughout claims process to deliver timely service to customers.
  • Verified policyholder details and additional information.
  • Processed high volumes of insurance claims efficiently while working in a fast-paced environment.

Education

Associate of Applied Science - Nursing

Columbus State Community College
Columbus, OH
06-2027

Skills

  • Customer Service
  • Relationship Building
  • Verbal and Written Communication
  • Problem-Solving
  • Multitasking
  • Phone Etiquette
  • Time Management
  • Team Collaboration
  • Detail Oriented
  • Organization

Certification

  • Issue: 5/18/2025 - Renew: 05/2027
  • Basic Life Support (CPR and AED) By: American Heart Association

Timeline

Cash Management Solutions Specialists

JPMorgan Chase
02.2023 - Current

Associate Banker

JPMorgan Chase
02.2020 - 02.2023

Night Auditor

TownePlace Suites by Marriott
07.2019 - 03.2020

Claims Representative

Safelite Auto Glass
04.2018 - 11.2018

Associate of Applied Science - Nursing

Columbus State Community College

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