Marquile Young
Baltimore,MD
Summary
Creative Senior Cosmetologist professional with 22 years of experience delivering top-notch services. Multi-talented with skills in Haircutting, Hairstyling and Chemical Services. Known for interpreting client wishes for personalized results.
Overview
15
15
years of professional experience
Work History
Senior Cosmetologist
Floyd's Barbershop
Ellicott City, MD
04.2021 - Current
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Initiated and engaged clients in conversations as part of personalized service.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Sanitized and organized station and tools by [Action] and [Action].
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Assistant Manager/Manager
Sport Clilps
Elkridge, MD
02.2016 - 03.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Cosmetologist Instructor
Metropolotian Salon
Woodlawn, MD
05.2015 - 01.2016
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Assisted students in haircare services for clients
- Substituted classroom for former Teachers when unavailable
Senior Cosmetologist
Independant
Baltimore, MD
06.2009 - 05.2015
- Produced creative and technically accurate visual presentations using most current styling trends.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Sanitized and organized station and tools by [Action] and [Action].
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Styled hair, makeup and nails for customers for special events and occasions.
- Offered professional cuts, color services and extensions to salon customers.
- Used scissors, trimmers, clippers, razors and brushes on over [Number] customers with [Number]% customer satisfaction rate.
- Introduced salon to alternative hair therapies involving natural products to bring in new clients.
Cosmetologist
The Hair Cuttery
Baltimore, MD
03.2003 - 08.2006
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Certificate - Massage Therapy
Cortiva Institute
Linthincum Heights, MD05.2018
Certificate - Cosmetology
Baltimore Studio of Hair And Design
01.2002
Skills
- Facial Hair Removal
- Work Station Cleaning
- Originality and Creativity
- Shampooing and Conditioning
- Inventory Management Procedures
- Customer Preferences
- Adaptable to Changing Client Needs
- Eyebrow Shaping
- Scalp Care
- Hairpiece Shaping
- Hair Straightening and Curling
- Hair Cutting and Trimming
- Clipper and Trimmer Operation
- Chemical Composition
- Styling Suggestions
- Client Needs Assessment
Timeline
Senior Cosmetologist
Floyd's Barbershop
04.2021 - Current
Assistant Manager/Manager
Sport Clilps
02.2016 - 03.2020
Cosmetologist Instructor
Metropolotian Salon
05.2015 - 01.2016
Senior Cosmetologist
Independant
06.2009 - 05.2015
Cosmetologist
The Hair Cuttery
03.2003 - 08.2006
Certificate - Massage Therapy
Cortiva Institute
Certificate - Cosmetology
Baltimore Studio of Hair And Design
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