Jamie Rogal
Huntington,WV
Summary
I have been in the cosmetology industry for just shy of 14 years. Lots of quick thinking, critical thinking, and a of course making the client happier when they leave than when they arrive. Before and sometimes throughout my tenure of doing hair I have waited tables which is also a lot of dealing with the public. It’s right in my wheelhouse.
Overview
21
21
year of professional experience
Work History
Senior Cosmetologist
SmartStyle Hair Salon
Huntington, WV
09.2021 - Current
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Produced creative and technically accurate visual presentations using most current styling trends.
- I am used to a fast paced environment with excellent customer service and critical thinking skills.
Education
Cosmetology Licence - Cosmetology, Mentoring, Cash Handling, Kindness.
Empire Beauty School - Lehigh Valley
Cementon, PA01.2008
Skills
- Eyebrow Shaping
- New Technique Development
- Hair and Face Analysis
- Facial Hair Removal
- Work Station Cleaning
- Hair Straightening and Curling
- Shampooing and Conditioning
- Digital Recordkeeping
- Manual and Finger Dexterity
- Chemical Composition
- Problem Anticipation and Resolution
- Customer Satisfaction
- Client Needs Assessment
- Social Media Platforms
- Scalp Care
- Beard Shaping
- Customer Preferences
- Styling Suggestions
- Originality and Creativity
- Inventory Management Procedures
- Hair Cutting and Trimming
- Tool, Equipment and Surface Sanitizing
- Beauty Treatment Recommendation
- Supply Ordering and Maintenance
- Adaptable to Changing Client Needs
- Clipper and Trimmer Operation
- Client Service
- Cash Register Operations
- Product Recommendations
- Customer Service Process Improvement
- Maintaining Clean Work Areas
- Staff Development
- Texturizing Services
- Salon Management
- Customer Relationships
- Service Tickets
- Safety Training
- Service Promotions
- Personal Service
- Closing Procedures
- Improvement Plans
- Information Updates
- Chronic and Contagious Scalp Conditions
- Social Perceptiveness
- Dye and Tint Application
- Hair Thinning
- Industry Standards
- POS Terminal Operations
- Desktop and Laptop Computers
- Relaxation Techniques
- Word Processing
- Credit Card Payments
- Electronic Calendar Management
- Treatment Plans
Websites
Accomplishments
Going from a baby stylist to a senior one! I’ve graduated from stylist to stylist/manager twice. Now I mentor my stylists with the computer (POS) as well as their behavior towards clients, and personal behavior.
Timeline
Senior Cosmetologist
SmartStyle Hair Salon
09.2021 - Current
Cosmetology Licence - Cosmetology, Mentoring, Cash Handling, Kindness.
Empire Beauty School - Lehigh Valley
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