Marquis A. Barnes
Richmond
Summary
Professional people manager with strong multi-tasking skills, problem solving abilities, and leadership skills, who readily adapts to change, works well independently, and thrives within a team environment to meet expectations and company goals.
Overview
14
14
years of professional experience
6039
6039
years of post-secondary education
Work History
Environmental Director
Houston Housing Authority
Houston
07.2025 - Current
- Communicates with client administrative and supervisory staff as well as external groups, agencies, contractors, architects and engineers to plan, organize, coordinate and/or communicate programs, services, policies, and/or procedures
- Control expenses within area of responsibility.
- Develop and recommend Department Operating Budget and ensure the department operates within the budget.
- Evaluate and justify supplies, equipment and purchases as needed.
- Maintain records and statistics for administrative and regulatory purposes.
- Plan, organize, direct, coordinate, and supervise functions and activities of the department.
- Establish work standards and work flow.
- Establish and maintain effective lines of communication with the client and Hospital personnel to ascertain that their needs and requirements as related to the Hospital Management Contract are being satisfied.
- Ensure compliance with all regulatory agencies.
- Maintain an environment that is in sanitary, attractive, and orderly condition.
- Ensure that environmental procedures are being followed.
- Demonstrate and promote HCA’s culture, values, and management philosophy.
- Proactive in the achievement of the Hospital goals and objectives.
- Demonstrate quality leadership in meeting performance plans.
Construction Compliance Director
Houston Housing Authority
Houston
03.2023 - 05.2025
- To improve lives by providing quality, affordable housing options and promoting education and economic self-sufficiency.
- Maintains familiarity with an assigned portfolio of properties, including ownership structure; underwritten objectives; financing structure; management structure; underwritten and actual operating results; and affordability requirements.
- Assist with technical, and administrative, and/or reporting functions in an accurate and timely manner.
- Directs preventative maintenance proactive & reactive repair maintenance issues using skilled trades.
- Directs grounds, landscape, and maintenance operations to ensure a safe and attractive environment.
- Oversees maintenance of property infrastructure cleaning.
- Develops recommendations for the DM and unit liaison concerning improvements and implements or guides implementation of new and/or modified programs, services, policies or procedures.
- Communicates with client administrative and supervisory staff as well as external groups, agencies, contractors, architects and engineers to plan, organize, coordinate and/or communicate programs, services, policies, and/or procedures.
- Monitors flow and quality of work to assure timely completion of workload and adherence to facility’s standards and regulations.
- Prepares and manages departmental budgets, which may include energy savings program.
- Prepares and maintains a variety of departmental records and reports.
- Manages and ensures compliance with all local, state and federal regulatory and governing agencies.
- Monitors work performance and preparing and/or reviewing performance evaluations for assigned personnel.
- Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees.
- Monitors ongoing construction to ensure compliance with city code contract documents and prepares weekly reports on consultant contracts.
- Reports on deficiencies, recommends appropriate actions, and coordinates with developers, architects, engineers, contractors, and other agencies.
- Conducts follow-up inspections and issues reports and findings.
- Determine, through interaction with Public Housing Operations and PMCs, all capital needs for the HHA apartment portfolio. Develop and implement the agreed-upon Capital Improvement Plan for the HHA apartment portfolio.
- Meet engineering and construction operational standards by contributing engineering and construction information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems and identifying engineering construction system improvements.
- Control costs by assisting in developing the Independent Cost Estimate (ICE), selecting vendors, and analyzing bids.
- Avoid legal challenges by enforcing contractual, industry, HUD, and internal HHA regulations, among others.
Environmental Director
TouchPoint/Crothall
Houston
11.2021 - 02.2023
- Supervised a department of 75 employees for contracted hospitals in a service area.
- Responsible for all operations, acting as contact for all staff, prospects, community organizations, government agencies and the public.
- Hands-on leader who supervises, directs, and motivates my staff. Provides direct patient’s care as needed. Fills in at various positions as needed to cover staffing shortages.
- Maintains high degree of patients satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and patients to include pro-actively solving problems and resolving issues with support from district leaders.
- Administers annual resident satisfaction survey.
- Executes renewal programs.
- In conjunction with regional operations, executes annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
- Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates.
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
- Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
- Continue to Maintain Press Ganey Scores, KPI’s and Patient’s rounding.
- Special Accomplishments: The award is based on the budget, audits, labor, sales and the condition of the hospital. Each year your goal is to obtain one reference letter from the CEO. I received three letters in two years. The award is based on KPI’s, HCAHPS, employee retention, and customer surveys. Our district meets every quarter to determine which location won and needless to say the trophy is still in our possession.
- An Environmental Services Company providing support to Hospitals.
Area Director
Xanitos/Kaiser Permanente Area
Oakland
01.2017 - 04.2020
- I was in charge of cleaning and Maintaining 1.5 million square feet of cleaning and controlling a budget of 3.6 million dollars.
- 82 employees reported to me, with six being managers. I was also in charge of their training, morale, and success.
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
- Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
- Handled the staff selection process, interviewed candidates, orientation and training of account staff.
- Provide individual guidance and motivation to staff to enable each one to perform to their fullest potential.
- Discipline associates when necessary according to progressive disciplinary guidelines.
- Special Accomplishments: Oversaw six Assistant Directors in a high-volume Hospital, that all became Directors. Led the team to growing new contracts by 18% per year.
Environmental Director / Facilities Director
Hospital Housekeeping Services/ Metro South Hospital
Chicago
06.2012 - 12.2017
- Directs preventative maintenance proactive & reactive repair maintenance issues using skilled trades.
- Directs grounds, landscape, and maintenance operations to ensure a safe and attractive environment.
- Oversees maintenance of property infrastructure cleaning, e.g., building, roofing, parking lot.
- May oversee or manage renovations and/or constructions projects.
- Oversees equipment and systems replacement or upgrades: Evaluates condition and function of building utility systems to determine needs and priorities for capital funding requests, ensures building code compliance, proper installation and design practices for systems associated with minor or major maintenance and renovation projects.
- Acts as a liaison between the client and regulatory agencies and/or authorities including building code compliance.
- Manages all tradespersons, managers, supervisors, and employees of the Facilities Department.
- Provide leadership to the management and housekeeping team for all housekeeping operations.
- Recruit, interview, hire and develop team members’ performance providing regular and timely assessment, and performs corrective counseling/coaching when necessary.
- Endure compliance with health, safety, and industry regulatory agencies.
- Execute and maintain daily quality control systems.
- Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction.
- Collaborate with hospital administration and other departments to provide world class service.
- Monitor and maintain operation budgets such as payroll, supplies, equipment, and hospital budgets.
- Create weekly schedules for the workforce.
- Participate in hospital committee meetings.
- Coordinates compliance with local, state, and federal building codes and guidelines, MSDS, OSHA, EPA regulations, fire codes and other relevant rules and regulations.
- Conducts regular inspections of all Life Safety Systems including fire extinguishers, sprinkler and alarm systems.
- Performs annual maintenance and deep cleaning programs for apartments and common areas.
- Performs necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.
- Ensures that the outside of the property is maintained including landscaping.
- Performs staffing schedules to ensure the proper maintenance and cleaning of office public spaces, residential apartments and grounds.
- An Environmental Services Company providing housekeeping services to Hospitals.
Education
Masters of Arts - Psychology
Capella University
St. Paul, MNBachelor of Arts - Business Management and Education
Ashford University
Clinton, IAAssociates of Arts - Business Management
College of Lake County
Grayslake, ILReferences
Available upon request
Community Service
- Kappa Alpha Psi Fraternity, Chapter Member
- Future Elite Basketball Association, Coach, 2014-2022
- Waukegan Youth Football Program, Coach, 2005-2015
Volunteer Roles
- Current Member, Kappa Alpha Psi Fraternity
- Future Elite Basketball Coach, 2018-2022
- Waukegan Youth Football Coach, 2005-2015
- State of Illinois Certified Basketball Referee
- Toss Em Up Wrestling Club Coach, Volunteer and Mentor, 2002-2022
Timeline
Environmental Director
Houston Housing Authority
07.2025 - Current
Construction Compliance Director
Houston Housing Authority
03.2023 - 05.2025
Environmental Director
TouchPoint/Crothall
11.2021 - 02.2023
Area Director
Xanitos/Kaiser Permanente Area
01.2017 - 04.2020
Environmental Director / Facilities Director
Hospital Housekeeping Services/ Metro South Hospital
06.2012 - 12.2017
Masters of Arts - Psychology
Capella University
Bachelor of Arts - Business Management and Education
Ashford University
Associates of Arts - Business Management
College of Lake County