Marquis Goggins
Decatur,GA
Summary
Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in active surveillance and risk management. Ready to use and develop these skills in this security officer role.
Overview
12
12
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2023 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Warehouse Lead
FedEx Ground
02.2022 - 06.2023
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Moving Specialist
Bono`s Moving And Cleaning Service
03.2016 - 05.2023
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
- Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
Credit Specialist
Rent A Center Warehouse & Retail Store
01.2020 - 01.2022
- Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.
- Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Developed effective relationships with customers, which helped improve overall payment processes.
- Reduced risk exposure by conducting thorough credit analyses for new and existing clients.
Logistics Specialist
US Navy
12.2012 - 08.2016
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Education
High School Diploma -
Elizabeth Andrews HS
Stone Mountain, GA05.2012
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- CCTV monitoring
- Superior customer service
Timeline
Security Officer
Allied Universal Security Services
08.2023 - 10.2024
Warehouse Lead
FedEx Ground
02.2022 - 06.2023
Credit Specialist
Rent A Center Warehouse & Retail Store
01.2020 - 01.2022
Moving Specialist
Bono`s Moving And Cleaning Service
03.2016 - 05.2023
Logistics Specialist
US Navy
12.2012 - 08.2016
High School Diploma -
Elizabeth Andrews HS
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