Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

M'arquis Gordon

Colorado Springs,Colorado

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Also IT Professional with help desk, Telecommunications, and TEM experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CNR Team Chief/Supervisor of Operations

Army
Colorado Springs, United States
02.2014 - Current
  • Identified, developed and implemented work process and practice improvements.
  • Managed $20M+ in classified equipment vital to national security and resulted in zero losses, and the continued integrity of all classified materials.
  • Prepared and distributed information regarding customer service, system conditions and historical situations to internal and external customer and stakeholders.
  • Maintained operational compliance with regulatory and company work rules and procedures.
  • Articulated job-related information clearly to employees and constructively addressed performance issues.
  • Troubleshooting Operator of job title and team building in charge of 15 Employees and in charge of their daily tasks and duties
  • Directed employment of commutations systems; maintained 100% accountability and serviceability of all assigned equipment in excess of $50 million dollars worth of equipment.
  • Possess extensive knowledge in radio operating, physical computer repair, computer reimaging, classroom instructor, and being a Criteria Manager

Asset Manager

Rollins
Conyers, GA
02.2013 - 02.2014
  • Keep and maintains accurate records in Asset Tracking of all desktops and laptops that are deployed & Maintain inventory and stock levels of desktops and laptops. Order new equipment as needed.
  • Provides asset management processes, policies and ensure it is adhered to
  • Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
  • Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
  • Work with vendor to recycle desktops, laptops, printers, iPads and cellphones that are no longer under warranty. Maintains records for auditing.

Education

No Degree - Information Technology Project Management

Gordon State College
Barnesville, GA

High School Diploma -

Salem High School
Conyers, GA

Skills

  • Technical Proficiency
  • Performance Tracking and Evaluations
  • Public Safety
  • Scheduling and Coordinating
  • Customer Service
  • Problem Analysis
  • Remote Support
  • Telecom Expense Management (TEM)
  • Data entry/Active Directory
  • Job Assignments

Certification

  • CM - Certified Manager Certification
  • N+
  • CPM - Certified Professional Manager
  • Signal Support System Specialist
  • Distributed Leader 2

Timeline

CNR Team Chief/Supervisor of Operations

Army
02.2014 - Current

Asset Manager

Rollins
02.2013 - 02.2014

No Degree - Information Technology Project Management

Gordon State College

High School Diploma -

Salem High School

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