Versatile and achievement-oriented professional with a history of excellence in logistics and customer service, notably at Harbor Freight Tools Distribution Center. Excelled in quick decision-making and safety awareness, achieving a 100% completion rate and fostering continuous improvement. Trained teams, streamlined processes, and maintained high satisfaction ratings, demonstrating reliability and a strong work ethic. Excellent communication skills.
Overview
20
20
years of professional experience
Work History
Door Dasher
Door Dash
06.2024 - Current
Improved customer satisfaction by providing timely and accurate deliveries.
Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
Navigated efficiently through various delivery routes for expedited service.
100% Acceptance and Completion rating
Hold a 4.85 out of 5 Customer Satisfaction rating
Safeguarded sensitive customer information by diligently following company privacy policies during transactions.
Resolved customer issues promptly and courteously, resulting in positive feedback.
Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
1400 shops in last 90 days.
Warehouse Coordinator
Harbor Frieght Tools Distribution Center
08.2022 - 05.2024
Helped keep inventory accurate by overseeing daily cycle counts.
Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Enhanced warehouse efficiency by implementing effective inventory management strategies and streamlining processes.
Maintained high standards of cleanliness throughout the warehouse facility by adhering to housekeeping best practices consistently.
Coordinated seamless communication between different departments for smooth order fulfillment across all stages of the supply chain process.
Coordinated with suppliers on inventory orders to address issues quickly and avoid delays in delivering to consumers.
Coordinator of the Quarter award
Warehouse Worker
Costco
01.2020 - 07.2022
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 50 pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Industrial Sand Blaster /Management Training
Arrowhead
03.2017 - 11.2019
Improved project turnaround time by efficiently managing resources and streamlining the sandblasting process.
Delivered customized solutions for clients'' specific surface preparation needs using a variety of industrial sandblasting techniques.
Exceeded client expectations for finished product quality with precision surface preparation techniques and attention to detail during sandblasting operations.
Provided valuable technical input during project planning stages, assisting in accurate estimation of work scope, resource allocation, and timelines for completion.
Season Greenhouse Worker
Grandby's Greenhouse
03.2014 - 08.2016
Unloaded plants and nursery items from delivery trucks.
Assisted customers with finding requested plants and flowers.
Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
Planted, cultivated and harvested various types of trees, shrubs, and plants.
Flower arrangement maker
College Volleyball Program
Joliet College
03.2012 - 05.2013
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Scorekeeper
Line Judge
Libero Tracker
Fork Lift Driver/Warehouse Material Handler
R.R. Donnelley Logistics Services
01.2006 - 12.2011
Streamlined inventory management with accurate tracking of items using barcode scanners and documentation systems.
Maintained a safe work environment by adhering to safety regulations and protocols during all lift driving tasks.
Promoted a culture of continuous improvement through active participation in process review meetings and implementation of suggested changes.
Participated in ongoing training sessions to stay current on industry best practices, enhancing overall job performance.
Material Handler
New Hire Trainer
Material Handler / Trianer
Staffmark Staffing
02.2005 - 01.2006
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.