Jaqon Roberson
Pleasanton,CA
Summary
Writing to express my interest in becoming a Police Officer. I bring with me a strong foundation in conflict management and extensive experience in traffic laws and regulations. Thus far my career has been community focused, I am excited for the opportunity to add my experience to your team. My passion is for public safety and I appreciate this chance to apply my passion to my work.
Overview
8
8
years of professional experience
Work History
Transit Bus Operator
San Mateo County Transit District
2016.04 - Current
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Supported emergency response efforts during natural disasters or other crises by coordinating closely with local authorities as needed.
- Identified potential areas for improvement within daily operations based on personal observation or feedback from passengers.
Education
High School Diploma -
Castlemont High School
Oakland, CA06.2010
Skills
- Vehicle Inspection
- Traffic laws compliance
- Emergency Procedures
- Behavior Management
- Punctuality
- Rule Enforcement
- Communication and Interpersonal Skills
- Decision-Making
- Traffic Laws and Regulations
- Dependable and Trustworthy
- Situational Awareness
- Critical Thinking
- Team Collaboration
- Emergency Response
Timeline
Transit Bus Operator
San Mateo County Transit District
2016.04 - Current
High School Diploma -
Castlemont High School
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