Marquis Phillips
Tampa,FL
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Overview
11
11
years of professional experience
Work History
Order Selector
One Source Medical
Tampa, FL
10.2023 - Current
- Prepare orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Collaborated with team members to complete timely orders and avoid delays.
SOS Property Specialist
Enservio
03.2019 - 10.2023
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Assessed property, compiled information, and wrote reports regarding findings for submission to director.
- Investigated and processed insurance claims swiftly to keep customers satisfied.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Sales Associate
Sherwin Williams
12.2018 - 03.2019
- Presented appropriate product and services to contractors and homeowners while providing insight
- Generated leads for new business contracts.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
Sales Associate
PPG Paint Company
06.2017 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained up-to-date knowledge on store returns policies and promotions to provide reliable information.
- Performed tinting, mixing and color matching of paint.
- Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
Paint Specialist
Home Depot
11.2015 - 12.2018
- Followed all safety and cash handling protocols
- Worked with team members to ensure task completed in a timely manner
- Shared product knowledge and product quality with guest
- Answered customer questions regarding store merchandise, department information, and pricing.
- Used pallet jacks to move and position merchandise.
Inventory Recorder
Reliant Inc.
03.2013 - 11.2015
- Processed and scanned files into electronic databases.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Audited and corrected discrepancies in inventory numbers.
Education
No Degree - General Education
St. Petersburg College
St. Petersburg, FL08.2015
High School Diploma -
RJ Hendley
West Palm Beach, FL2008
Skills
- POS systems
- Proficient in Microsoft Office, Excel, and PowerPoint
- Negotiation
- Goal-oriented
- Excellent communication skills and work ethic
- Analytical skills
- Insurance claims
- Forklift Operation/ Loading and Unloading Product Picking
- Quality Control
- Database Updating/Computer Tracking
- Product Sales
- Customer Relationship Management
- Inspection Reporting
- Retail Merchandising
- Paint Mixing
- Shrink Reduction
- Strategic Planning
Timeline
Order Selector
One Source Medical
10.2023 - Current
SOS Property Specialist
Enservio
03.2019 - 10.2023
Sales Associate
Sherwin Williams
12.2018 - 03.2019
Sales Associate
PPG Paint Company
06.2017 - 12.2018
Paint Specialist
Home Depot
11.2015 - 12.2018
Inventory Recorder
Reliant Inc.
03.2013 - 11.2015
No Degree - General Education
St. Petersburg College
High School Diploma -
RJ Hendley