Marquise Boyd
Dayton,OH
Summary
Demonstrated success in retail sales and customer engagement, driving store sales and boosting customer satisfaction through exceptional communication and in-depth product knowledge. Committed to leveraging problem-solving abilities and collaborative teamwork to meet customer needs and exceed sales targets.
Experienced with warehouse operations and material handling. Utilizes effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Amazon Warehouse Associate
Amazon.com
Romulus, MI
11.2020 - 08.2025
- My job description involves fulfilling and executing basic warehousing and stock order duties.
- Operated material handling equipment to ensure efficient movement of goods within warehouse.
- Coordinated inventory management processes to maintain accurate stock levels and minimize discrepancies.
- Consistently lifted materials weighing as much as 90 pounds.
Service Assistant
BJ'S Restaurant & Brewhouse
Taylor, MI
01.2019 - 11.2020
- My job responsibilities included cleaning tables, stocking, emptying tubs of dishes from the bar area, washing dishes, taking out trash, and linen cans. I also changed kegs and containers for drinks.
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Assisted in training new staff on company policies and service standards.
- Assisted wait staff with timely food delivery and guest requests.
Sales Associate
World Duty Free
Detroit, MI
10.2016 - 01.2019
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained product displays and ensured stock levels met customer demand through regular inventory checks.
- Collaborated with team members to achieve sales targets and improve store performance metrics.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High school or equivalent -
River Rouge High School
River Rouge, MI06.2017
Skills
- Dining area support
- Efficient order picking
- Logistics coordination
- Food Preparation
- Safe food handling
- Four years of warehouse experience
- Four years of Hi-Lo experience
- Effective time management
- Forklift operation expertise
- Cash handling
- Order fulfillment
- Material handling
- Inventory management
- Stock organization
- Quality control
- Point-of-sale transactions
Accomplishments
Productivity & Efficiency
- Consistently exceeded daily and weekly productivity goals by 15–25%, ensuring on-time order fulfillment.
- Successfully met and exceeded productivity goals for over 5 years, maintaining consistent top-tier performance in picking, packing, and palletizing operations.
- Operated warehouse technology and handheld scanners efficiently to manage real-time inventory tracking and ensure accurate shipment documentation.
Certification
Certifications
- OSHA 10-Hour General Industry Safety Certification – Demonstrates knowledge of workplace safety standards and hazard prevention.
- Forklift Operator Certification – Trained and certified in safe forklift and pallet jack operation.
- RF Scanner & Warehouse Management Systems (WMS) Training – Experienced in accurate order picking, inventory control, and product tracking.
Timeline
Amazon Warehouse Associate
Amazon.com
11.2020 - 08.2025
Service Assistant
BJ'S Restaurant & Brewhouse
01.2019 - 11.2020
Sales Associate
World Duty Free
10.2016 - 01.2019
High school or equivalent -
River Rouge High School