Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mar'Quisha Payne

Baton Rouge,LA

Summary

Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Phlebotomist/Donor Center Technician

Immunotek Bio Centers
04.2023 - Current
  • Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
  • Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
  • Developed strong rapport with donors through genuine engagement, fostering long-term loyalty and increasing repeat donations.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Intern

Cardiovascular Institute
07.2024 - 10.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Lead Toddler Teacher

Kidz Karousel
02.2021 - 03.2023
  • Created a nurturing classroom environment that supported the social-emotional growth of young learners.
  • Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
  • Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Integrated sensory-based activities to encourage fine motor skill development and hands-on learning experiences.

Customer Service Representative

Circle K
07.2018 - 07.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Graduate Certificate - Phlebotomy

Unitech Training Academy
Baton Rouge, LA
10-2023

High School Diploma -

Scotlandville Magnet High School
Baton Rouge, LA
05-2018

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Adaptable mindset
  • Data entry proficiency
  • Donor screening
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • HIPAA compliance

Certification

  • PT - Phlebotomy Technician
  • Licensed Laboratory Assistant
  • Basic Life Support

Timeline

Intern

Cardiovascular Institute
07.2024 - 10.2024

Phlebotomist/Donor Center Technician

Immunotek Bio Centers
04.2023 - Current

Lead Toddler Teacher

Kidz Karousel
02.2021 - 03.2023

Customer Service Representative

Circle K
07.2018 - 07.2020

Graduate Certificate - Phlebotomy

Unitech Training Academy

High School Diploma -

Scotlandville Magnet High School