Hi, I’m
Marquita Bradford
Management
Anniston,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking, multitasking and time management abilities.
Overview
17
years of professional experience
Work History
Benton Nissan DealershipOxford, Alabama
BDC Agent
01.2019 - Current
Job overview
- Determined customer automotive needs by asking relevant questions and working to develop relationships.
- Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
- Managed website inventory listing with up-to-date vehicle inventory and specifications.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Courtyard of MarriottOxford, Alabama
Guest Service Representative
05.2018 - 04.2020
Job overview
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
- Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs.
Sears RoebuckWatchung, New Jersey
Front Line Manager
09.2009 - 02.2017
Job overview
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Handled payment processing and provided customers with receipts and proper bills and change.
Connolly Property, New Jersey
Data Entry
04.2006 - 09.2009
Job overview
- Identified and corrected improper cases of data entry to prevent data redundancies and integrity failures.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Computed balances, totals or commissions to support accounting team.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Interviewed and trained incoming data entry employees, assuring successful transitioning of trainees.
Skills
- Quick learner - exceptional communication skills - multi-line phone
- Talent - project planner - attention to details - independent worker -
- Articulate and well-spoken - cash handling expertise - night and safe
- Deposit procedure - proficient cash management
- Remote Access Call Center Software
- Team Leadership
- Staff Mentoring
- Documentation and Reporting
- Workforce Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BDC Agent
Benton Nissan Dealership
01.2019 - Current
Guest Service Representative
Courtyard of Marriott
05.2018 - 04.2020
Front Line Manager
Sears Roebuck
09.2009 - 02.2017
Data Entry
Connolly Property
04.2006 - 09.2009
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