Andre Calhoun
Clarksville,TN
Summary
Dynamic professional with extensive experience in appliance installation and customer service at JTS Logistics. Proven track record of enhancing product functionality through meticulous calibration and prompt issue resolution. Expertise in route planning and security enforcement, showcasing dependability and critical thinking in high-pressure environments.
Overview
27
27
years of professional experience
Work History
Installer Service Specialist
JTS Logistics (Lowes)
Nashville, TN
01.2024 - Current
- Constructed and positioned appliances in accordance with technical specifications and safety regulations.
- Enhanced product functionality through careful calibration and adjustments during installation.
- Created detailed service reports for each job completed.
- Resolved customer complaints in a timely manner while providing exceptional customer service.
- Inspected finished installations for accuracy and completeness prior to client sign off.
Prison Transporter
USC
Nashville, TN
01.2023 - 01.2024
- Ensured compliance with federal, state, and local regulations on detainee rights and facility operations.
- Enforced facility rules through disciplinary measures in accordance with established policies.
- Safely transported prisoners between states while adhering to all applicable regulations.
- Qualified to license and carried a concealed weapon to maintain safety during travel.
Driver Specialist
Home Depot
Nashville, TN
01.2020 - 01.2023
- Drove trucks to and from job sites to deliver supplies.
- Adapted to changing routes or schedules as required by the employer.
- Maintained delivery schedules without compromising safety.
- Provided exceptional customer service by being courteous and professional at all times.
- Completed necessary paperwork and documentation for deliveries.
- Managed fuel consumption and expenses for vehicle operations.
- Performed pre-trip inspections to verify vehicle's roadworthiness.
- Utilized GPS and maps for efficient route planning.
Delivery Courier/Driver
Sub Contracting/Staples
Atlanta, GA
04.2015 - 12.2019
- Secured official signatures and processed payments for diverse deliveries.
- Organized records for all deliveries, tracking numbers, and confirmations.
- Employed GPS navigation systems to identify pickup and delivery locations.
- Sorted parcels based on delivery routes for efficiency.
- Fostered partnerships through effective communication with dispatchers, management, and colleagues.
- Delivered exceptional customer service by resolving issues and addressing queries promptly.
Bail Bonds Owner/Collections Manager
Express Bail Bonding
Atlanta, GA
05.2007 - 04.2015
- Analyzed client business needs to identify resources and strategies for improvement.
- Forecasted customer demand to establish pricing and credit terms for services.
- Enhanced operational performance through development of effective business strategies and systems.
- Oversaw budgeting and financial management to ensure fiscal responsibility.
- Supervised worker performance to boost productivity, efficiency, and cost savings.
- Collaborated with other owners on joint ventures to leverage shared resources.
Armed Security Officer
Pitts Protection Services
Atlanta, GA
06.1998 - 05.2007
- Monitored security cameras to identify and address suspicious activity.
- Tracked vehicles on premises, recording license plate numbers.
- Enforced safety regulations by monitoring hazardous materials and issuing warnings as necessary.
- Completed shift logs and reports, detailing routine activities and critical incidents.
- Monitored building entrances and exits to detect intrusions and protect assets.
- Participated in training exercises focused on emergency response protocols.
- Reviewed guest identification and employee credentials for entry authorization.
- Assisted in developing new security protocols based on technological advancements.
Education
High School Diploma -
Harrolson High School
Carrollton, GASkills
- Customer service
- Appliance installation
- Security enforcement
- Professionalism
- CPR certification
- Firearms expertise
- Microsoft Office proficiency
- Dependability
- Route planning
- Critical thinking
Timeline
Installer Service Specialist
JTS Logistics (Lowes)
01.2024 - Current
Prison Transporter
USC
01.2023 - 01.2024
Driver Specialist
Home Depot
01.2020 - 01.2023
Delivery Courier/Driver
Sub Contracting/Staples
04.2015 - 12.2019
Bail Bonds Owner/Collections Manager
Express Bail Bonding
05.2007 - 04.2015
Armed Security Officer
Pitts Protection Services
06.1998 - 05.2007
High School Diploma -
Harrolson High School
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