Marquita James
Forrest City,AR
Summary
Skilled Support Broker with background in coordinating and providing comprehensive services to individuals requiring assistance. Strengths include strong communication skills, ability to manage documentation and reports effectively, and consistent commitment to client-centric service delivery. Previous work has contributed significantly towards improving the quality of life for clients by identifying appropriate resources and facilitating access to necessary support services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Broker
Public Partnerships LLC
Alpharetta, GA
05.2024 - Current
- Provided assistance to clients in completing paperwork and understanding their rights.
- Developed individual support plans for clients based on their needs and preferences.
- Conducted home visits to assess the well-being of clients.
- Created reports documenting client progress towards goals.
- Maintained accurate records of client information in accordance with data protection laws.
- Monitored client budgets and provided financial advice where appropriate.
- Supported vulnerable adults by providing emotional support when needed.
- Participated in team meetings to discuss caseloads and best practices for supporting individuals.
- Completed reports, paperwork and documentation accurately and on time.
DL EXAMINER
AR STATE POLICE
FORREST CITY, AR
03.2025
- Administered Driver License and Commercial License Permits for AR DL customers
- Traveled and assembled equipment for mobile testing
- Administer Skills test for Permit holders
- Keep track of Paperwork associated with testing
- Communicate with other State Agencies to ensure accuracies on Consumer Accounts
- Maintained accurate files containing all relevant documents pertaining to each claim.
AR REALTOR
DCA REALTY
WEST MEMPHIS, AR
06.2021
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
LOCAL OFFICE ADMINISTRATIVE ASSISTANT (TO AREA DIRECTOR)
AR DEPARTMENT OF HUMAN SERVICES
FORREST CITY, AR
05.2017 - Current
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Organized and maintained filing systems, both paper and electronic.
- Created expense reports, tracked invoices, and processed payments.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Assisted with scheduling meetings and appointments for the office staff.
Education
AA CERTIFICATE -
EAST AR COMMUNINITY COLEGE
FORREST CITY, AR01.2019
CERTIFICATE -
AR REAL ESTATE SCHOOL
01.2017
60 HRS OF PRE-LICENSE COURSE -
ARKANSAS REAL ESTATE SCHOOL
LITTLE ROCK, AR02.2016
High School Diploma -
FORREST CITY HIGH SCHOOL
FORREST CITY, AR01.2001
Skills
- Written/Verbal Communication
- General Office Skills
- Dispatching
- Document Scanning
- Switchboard operations
- Benefits Administration
- Policy Development
- Training delivery
- Legal knowledge
- Ability to work in fast paced environment
- Problem-Solving
- Energetic
- Flexible
- Proficient in Computer Applications
- Customer Service
- Scheduling Mail
- Processing Data Entry
- Account management
- Research proficiency
- Case preparation
- Billing Documentation
- Front-Office Operations
- Ability to Manage and self Motivated
- Team orientated
- Time Management Tracking/input
Certification
- September 4th 2024
Timeline
DL EXAMINER
AR STATE POLICE
03.2025
Support Broker
Public Partnerships LLC
05.2024 - Current
AR REALTOR
DCA REALTY
06.2021
LOCAL OFFICE ADMINISTRATIVE ASSISTANT (TO AREA DIRECTOR)
AR DEPARTMENT OF HUMAN SERVICES
05.2017 - Current
- September 4th 2024
AA CERTIFICATE -
EAST AR COMMUNINITY COLEGE
CERTIFICATE -
AR REAL ESTATE SCHOOL
60 HRS OF PRE-LICENSE COURSE -
ARKANSAS REAL ESTATE SCHOOL
High School Diploma -
FORREST CITY HIGH SCHOOL
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