Summary
Overview
Work History
Education
Skills
Timeline
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Marquita Washington

Lithia Springs,GA

Summary

Results-driven hospitality professional with proven track record of delivering excellent customer service and creating welcoming atmosphere. Known for organizational abilities, strong team collaboration and flexibility to meet changing needs. Highly skilled in communication and conflict resolution, fostering positive guest experience.

Overview

4
4
years of professional experience

Work History

Greeter

Fifth Group Restaurants - Ela
09.2024 - Current
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
  • Completed opening duties punctually, preparing the entrance area for daily operations efficiently.
  • Enhanced visitor satisfaction by providing warm, welcoming greetings upon entrance.

Bartender

Bartaco Inman Park
04.2023 - 01.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Accounts Receivable Specialist - Remote

Calabrio, Inc
08.2021 - 10.2022
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Supported month-end closing activities by reconciling accounts, preparing reports, and maintaining bookkeeping databases and spreadsheets.
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Prepared and mailed invoices to customers, properly tracked incoming payments, and documented account updates.
  • Utilized Microsoft Excel, Work Day, Adobe, and Salesforce software to manage invoices and payments.
  • Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
  • Maintained accurate financial records with meticulous attention to detail in data entry and account management.

Forklift Operator

Kenco Logistics - General Mills
03.2021 - 07.2021
  • Safely loaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Increased storage efficiency with strategic pallet stacking and goods placement.

Education

High School Diploma -

John Ehret High School
Marrero, LA
05.2005

Skills

  • Patience and composure
  • Initiative and Self-Motivation
  • Team player mentality
  • Welcoming demeanor
  • Data entry proficiency
  • Customer Service
  • POS inventory system operation
  • Positive Attitude

Timeline

Greeter

Fifth Group Restaurants - Ela
09.2024 - Current

Bartender

Bartaco Inman Park
04.2023 - 01.2024

Accounts Receivable Specialist - Remote

Calabrio, Inc
08.2021 - 10.2022

Forklift Operator

Kenco Logistics - General Mills
03.2021 - 07.2021

High School Diploma -

John Ehret High School

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Marquita Washington