MARQUITA ROGERS
Ripley,TN
Summary
Knowledgeable Case Manager 3, with solid history of managing complex caseloads and providing comprehensive support to diverse offender populations. Proven ability to assess offender needs and develop tailored case plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Case Manager 3
West Tennessee State Penitentiary/Women Therapeutic Residential Center
09.2021 - Current
- Leads other TDOC Case Managers and/or provides oversight of programs for offenders in correctional facilities.
- Performs Professional case management work of considerable difficulty.
- Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
- Ensured inmates were placed in appropriate housing to enhance safety and compliance.
- Developed and organized educational and training programs tailored for offenders' rehabilitation.
- Developed probation conditions to include drug treatment, vocational rehabilitation, and mental health programs.
- Counseled adult felony offenders on legal, substance abuse, mental health, employment, and personal issues to facilitate rehabilitation.
- Observes emotional and physical conditions of inmates to identify and proactively address concerns.
- Provided transitional services for program offenders by referring them to appropriate community agencies and organizations to support reintegration.
- Completed orientations, reclassifications, RNA assessments, QA assessments, and PREA screenings on offenders.
Substance Abuse Counselor
Centurion of Tennessee
Nashville, TN
11.2020 - 09.2021
- Counsel clients dealing with alcohol and drug addictions.
- Evaluate client's mental, physical health, addictive behaviors, and openness to treatment. Help clients develop treatment and recovery plans, as well as identify behaviors that interfere with both processes.
- Reviewed and recommended treatment options for families, developing strategies to address client's addiction issues.
- Conducted group therapy sessions to support clients in overcoming addiction.
- Facilitate Anger Management, Parenting, Victim's Impact and Relapse Prevention Groups.
Substance Abuse Counselor
Corizon Health
Brentwood, TN
03.2018 - 10.2020
- Counsel clients dealing with alcohol and drug addictions.
- Evaluate client's mental, physical health, addictive behaviors, and openness to treatment. Help clients develop treatment and recovery plans, as well as identify behaviors that interfere with both processes.
- Reviewed and recommended treatment options to families, aiding in the development of effective strategies for managing client's addiction.
- Conducted group therapy sessions to support clients in overcoming alcohol and drug dependencies.
- Organized and led Anger Management, Parenting, Victim's Impact, and Relapse Prevention support groups for clients.
Patient Care Technician
Centurion of Tennessee
Nashville, TN
03.2015 - 03.2018
- Assisted care providers in meeting patient needs, enhancing overall patient satisfaction.
- Addressed patient concerns and questions to improve communication and comfort.
- Collected and organized supplies while documenting usage to streamline inventory management.
- Adhere to HIPAA requirements and maintain all confidentiality.
- Adhere to HIPAA requirements and maintain all confidentiality.
- Perform various administrative duties including data entry and documentation preparation.
Assembler
Manpower
Memphis, TN
08.2014 - 01.2015
- Assembled components to meet approved specifications with attention to accuracy and speed.
- Reading and comprehending instructions and following established procedures.
- Compiled necessary materials to start tasks.
- Maintained records of production quantities and processing times for quality assurance.
Patient Care Technician/Unit Clerk
Regional Hospital of Jackson
Jackson, TN
01.2012 - 08.2014
- Communicated with health care providers to coordinate patient care and ensure timely interventions.
- Assisted patients with activities of daily living, including bathing, dressing, and feeding to promote comfort and dignity.
- Answering telephones, directing calls and taking messages.
- Compiled and sorted office activity records for efficient organization.
Patient Care Technician
Rural Health Clinic of West Tennessee
Ripley, TN
04.2010 - 01.2012
- Assess patient’s chief complaint.
- Performed lab duties including urinalysis, strep screenings, drawing labs, random drug screenings, administering injections, and assisting with exams to support accurate diagnosis and patient care.
- Prepared necessary equipment and materials for medical procedures.
- Reviewed charts and lab results, ensuring proper documentation and organization for efficient patient management.
- Called in medication orders to facilitate timely treatment and adherence to prescribed care plans.
Private Duty Nursing Assistant
Yolanda Conley
Gates, TN
01.2007 - 06.2011
- Delivered nursing care to patients in clinical settings.
- Administered medications according to physician orders to ensure patient adherence and safety.
- Supported patients with daily living activities such as bathing and dressing.
Nursing Assistant II
Lauderdale County Health Department
Ripley, TN
06.2006 - 04.2009
- Managed patient flow efficiently in a busy clinic.
- Evaluated patients' main issues to guide treatment decisions.
- Executed lab duties, including urinalysis and level checks, to support accurate patient assessments.
- Ordered medical supplies for department, ensuring availability of necessary resources.
Education
Master of Arts - Human Services
Webster University
St. Louis, MO12-2021
Bachelor of Interdisciplinary Studies - undefined
University of Tennessee at Martin
Martin, TN05-2016
Patient Care Technician - undefined
Tennessee Technology Center
Ripley, TN04-2010
High School Diploma - undefined
Ripley High School
Ripley, TN05-2003
Skills
- Crisis Intervention
- Case documentation practices
- Risk assessment
- Decision Making
- Problem Solving
- Critical thinking
- Leadership Skills
- Conflict resolution
- Microsoft Office
- Case Documentation
- Program Oversight
- Data Management
- Adaptability to Change
Accomplishments
Successful completion of ILead.
Successful completion of Quality Assurance Training.
Successful completion of Management Institute Training,
Successful completion of New Supervisor Training.
Successful Completion of New Counselor Training.
Successful Completion of Classification Training.
Successful completion of RNA Certification training.
Certification
- CPR Certification Training - 4/1/2026 to 4/1/2028
Timeline
Case Manager 3
West Tennessee State Penitentiary/Women Therapeutic Residential Center
09.2021 - Current
Substance Abuse Counselor
Centurion of Tennessee
11.2020 - 09.2021
Substance Abuse Counselor
Corizon Health
03.2018 - 10.2020
Patient Care Technician
Centurion of Tennessee
03.2015 - 03.2018
Assembler
Manpower
08.2014 - 01.2015
Patient Care Technician/Unit Clerk
Regional Hospital of Jackson
01.2012 - 08.2014
Patient Care Technician
Rural Health Clinic of West Tennessee
04.2010 - 01.2012
Private Duty Nursing Assistant
Yolanda Conley
01.2007 - 06.2011
Nursing Assistant II
Lauderdale County Health Department
06.2006 - 04.2009
High School Diploma - undefined
Ripley High School
Patient Care Technician - undefined
Tennessee Technology Center
Bachelor of Interdisciplinary Studies - undefined
University of Tennessee at Martin
Master of Arts - Human Services
Webster University
Personal Information
Title: CASE MANAGER 3