Bienah Vega
Bronx,NY
Summary
Compassionate Case Manager experienced in Mental Health environments for children and adults. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
18
18
years of professional experience
Work History
Case Manager 3
CUCS, Center For Urban Communitiy Services
04.2023 - Current
- Develop and implement comprehensive case management plans to address client needs and goals.
- Assist transitioning single and families in supportive permanent housing.
- Implement quarterly service plans.
- Conduct psychosocial assessments.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinate services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assist clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Created well-written, effective care plans appropriately matching needs of clients.
Psychiatric Technician
The Children's Village
11.2022 - 11.2023
- Complete charts on each resident daily.
- Treat resident and families with respect and dignity.
- Counsel and mentor residents on substance use and life choices.
- Review daily coping skills
- Prepare daily resident meals.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
- Work flexible hours; night, weekend, and holiday shifts.
Mental Health Worker
Four Winds Hospitals
06.2022 - 11.2022
- Assist Inpatient and outpatient children, adolescents, and adults in treatment plans.
- Assist RN is daily distribution of medication.
- Assist with Daily ADL's.
- Assist with crisis interventions.
- Attend group therapies.
- Keep daily progress notes.
- 1 to 1 special observations.
Teacher's Assistant
The Clearview School & Day Treatment Program
09.2021 - 06.2022
- Prepare and maintain a suitable learning environment for an individual student with mental illness and emotional disabilities in collaboration with the head teacher.
- Assume head teacher task and responsibilities during the absence of the head teacher, including but not limited to leading classroom lessons, activities, and addressing student needs as they arise.
- Provide individualized education to help a student master an assignment and reinforce learning concepts.
- Assist in planning daily programs and projects.
- Participate in staff meetings and training programs.
- Assist in daily crisis interventions.
Merchandising Associate
Macy's Inc.
10.2019 - 07.2021
- Monitored inventory changes.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
Mental Health Therapy Aide
Bronx Psychiatric Center
09.2005 - 04.2018
- Communicated effectively, both orally and in writing, with residents of behavioral, emotional and mental disorders.
- Strategized with clinical team to prevent inmate diverse, abuse and recidivism.
- Provided emotional support and closely monitored potentially dangerous changes in behavior..
- Assist with finding permanent housing.
- Worked closely with the lead RN to help administer medication,
- Recorded monthly progress notes for residents.
Education
High School Diploma -
Oneonta Jobs Corps
Oneonta, NY04.2001
Skills
- Crisis Intervention
- Nonviolent restraint training-SKIP/TCI
- Behavioral Health
- Childcare
- Group Therapy
- Unusual Behavior Reporting
- Group Activities
- Activities of Daily Living (ADL) Assistance
- Hygiene Support
- Admitting and Discharging
Timeline
Case Manager 3
CUCS, Center For Urban Communitiy Services
04.2023 - Current
Psychiatric Technician
The Children's Village
11.2022 - 11.2023
Mental Health Worker
Four Winds Hospitals
06.2022 - 11.2022
Teacher's Assistant
The Clearview School & Day Treatment Program
09.2021 - 06.2022
Merchandising Associate
Macy's Inc.
10.2019 - 07.2021
Mental Health Therapy Aide
Bronx Psychiatric Center
09.2005 - 04.2018
High School Diploma -
Oneonta Jobs Corps
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