MARQUS M IVORY
Jacksonville,Florida
Summary
I bring a combination of empathy, problem-solving skills, and a commitment to ensuring customer satisfaction. With a solid background in communication and conflict resolution, I excel in understanding and addressing customer needs promptly and effectively. My experience allows me to navigate diverse situations with ease, building trust and fostering positive relationships with customers.
Overview
4
4
years of professional experience
Work History
Customer Service
Deveta Atkins
02.2020 - 10.2023
- Greeted arriving customers and delivered exceptional customer service
- Exceeded customer service expectations to earn positive feedback
- Oversaw excellent customer service to encourage repeat business
- Provided helpful and enthusiastic customer service to all guests
- Provided excellent customer service, anticipating problems and resolving issues
Education
High School -
Lone Star High School
06.2024
Skills
- Customer Service
- Understanding Customer Needs
- Quality Control
- Decision-Making
- De-Escalation Techniques
Timeline
Customer Service
Deveta Atkins
02.2020 - 10.2023
High School -
Lone Star High School
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