MARRANDA OLVERA
Irving
Summary
. Track record of achieving exceptional results in customer satisfaction. Accomplished with a solid history of achievement in certification goals in the medical field and esthetic field
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Clinical Pathology Laboratories
02.2024 - Current
- Answer incoming calls from different regions across U.S
- Assist client offices/hospitals with retrieving and processing laboratory orders and specimens
- Problem-solving and assist with dispatching calls for couriers to pick up and drop off specimen/lab reports
Medical Assistant
Family Medicine Associates of Texas
10.2023 - 02.2024
- Prepare notes for patient encounters, triaging, vitals, sending refill prescriptions, assisting in outpatient procedures, GYN, sending orders and referrals, calling patients with lab results and plan of care, scheduling appointments, suture removals, Prior Authorizations, drawing lab work when needed, in-house lab testing, etc
- Contract role
Medical Assistant/Receptionist
CareOne Health
01.2023 - 04.2023
- Greet patients with appointments or walk-ins, collect copays, deductibles, balances, triage, administer vaccines, draw labs, schedule future appointments, assist providers with in-office procedures, receiving/sending referrals
- Contract
Medical Assistant/Receptionist
US Clinics
09.2022 - 01.2023
- Greet patients with appointments or walk-ins, collect copays, deductibles, balances, triage, administer vaccines, draw labs, schedule future appointments, assist providers
Newborn Caretaker
Private Residence
11.2021 - 03.2022
- Through private residence, care for tube-feeding newborn born premature and assist mother in gavaging left over feed
- Measure between feedings and calculate amount on an hourly basis
Mi Doctor
01.2021 - 03.2021
- Responsible for recording patients’ vital signs, documenting physicians’ notes and changes in medical conditions, prepping exam rooms for clinical procedures and assisting practitioners with patient care, assisting physicians during routine checkup s, outpatient procedures and other physical exams, monitoring and documenting patient symptoms for physicians’ review during clinical exams and lastly providing compassionate patient support and care, attention and assistance during office visits
- 180 hr
- Extern ship
Cashier/catering
Corner Bakery Cafe
02.2019 - 08.2019
- Take orders on the phone or in person and help with preparing and delivering catering orders within a timely manner at different businesses, and Downtown Dallas
Server/Waitress
F&B Services
01.2018 - 02.2019
- Per company contract with area events in casinos, hotels, isosceles restaurants, full course dining,etc., serve guests entrees, explain menu, and manage multiple tables
- DFW
Education
Associates Degree in Science - undefined
Dallas College
01.2024
Medical Assistant Certificate - undefined
College of Health Care Professions
Dallas, TX01.2021
High School Diploma - undefined
Saint Paul High School
Saint Paul, AR05.2017
OSHA General Industry Certification - undefined
Saint Paul High School
Saint Paul, AR05.2017
Skills
- Administrative Skills
- Basic Computer skills
- BLS CPR Certification
- Chief Complaints
- Documentation
- Electrocardiograms
- Electronic Health Records
- Injections
- Patient Interview Skills
- Medical Records
- Medication Administration
- Patient Charting
- Patient Relations
- Physical Examination
- Scheduling
- Sterilization
- Urinalysis
- Venipuncture
- Vital Signs
- GYN
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Clinical Pathology Laboratories
02.2024 - Current
Medical Assistant
Family Medicine Associates of Texas
10.2023 - 02.2024
Medical Assistant/Receptionist
CareOne Health
01.2023 - 04.2023
Medical Assistant/Receptionist
US Clinics
09.2022 - 01.2023
Newborn Caretaker
Private Residence
11.2021 - 03.2022
Mi Doctor
01.2021 - 03.2021
Cashier/catering
Corner Bakery Cafe
02.2019 - 08.2019
Server/Waitress
F&B Services
01.2018 - 02.2019
Associates Degree in Science - undefined
Dallas College
Medical Assistant Certificate - undefined
College of Health Care Professions
High School Diploma - undefined
Saint Paul High School
OSHA General Industry Certification - undefined
Saint Paul High School
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