Marrijanh Rodriguez
Maineville,OH
Overview
11
11
years of professional experience
1
1
Certification
Work History
Franchisee Owner/BusinesManager / Customer Service
JFE Snow Fruit Franchising Inc /GZS Slice & Serve
01.2023 - Current
- Oversee daily operations and ensure compliance with established policies and procedures
- Handle customer queries
- Take calls for orders and keep track of it
- Manage bills and invoices
- Receive inventory and prepare and package orders according to customer specifications
- Provide quality customer service by helping to resolve service or food issues
- Maintain food safety standards and ensure a clean and safe work environment
Back Office Sales Associate / Customer Service
TJX Co. LTD
04.2021 - 07.2021
- Answered questions regarding the store and its merchandise
- Answered questions of the customers and resolved their queries asap
- Maintained inventory control through daily documentation and replenished orders
- Ensured items were stocked in the correct location and priced properly
- Kept a track of inventory and ordered inventory
Retail Sales Associate / Cashier / Customer Service
Super Mall
07.2013 - 08.2014
- Offered fast and friendly service, operated cash register, upsold items, and accepted payments
- Answered inbound and outbound calls
- Kept a track of payments on daily basis
- Maintained the overall appearance and cleanliness of work area
- Worked as part of a team and interacted with diverse customers and staff members
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01.2023
Skills
- Brand compliance
- Franchise relations
- Operations management
- Business networking
- Technology proficiency
- Business development
- Sales monitoring
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Team leadership
Certification
- Ultimate Medical Academy | HIPAA Essentials for Healthcare Professionals Certificate
- StateFoodSafety | Ohio Manager Certification in Food Protection / ServSafe
Timeline
Franchisee Owner/BusinesManager / Customer Service
JFE Snow Fruit Franchising Inc /GZS Slice & Serve
01.2023 - Current
Back Office Sales Associate / Customer Service
TJX Co. LTD
04.2021 - 07.2021
Retail Sales Associate / Cashier / Customer Service
Super Mall
07.2013 - 08.2014
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
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