Summary
Overview
Work History
Education
Skills
Awards/accomplishments
Languages
Certification
Timeline
Generic

Mars Bonilla

Little Elm,TX

Summary

Dynamic leader with a proven track record at Levi Strauss & Co, driving a 15% increase in sales performance through strategic KPI analysis and effective team coaching. Expertise in inventory oversight and conflict resolution fosters operational excellence and team cohesion. Recognized for elevating customer experiences through robust training and mentoring initiatives. Achieved promotion to supervisor within two months of hire, reflecting strong leadership skills, adaptability, and work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Levi Strauss & Co
10.2024 - Current
  • Optimized sales performance by analyzing KPI's, implementing targeted strategies, and coaching team members on product knowledge and upselling techniques.
  • Led high-performance sales team by training and mentoring associates, resulting in a consistent 15% increase in monthly sales.
  • Handle operational responsibilities, including cash handling, opening/closing procedures, and ensuring compliance with company policies.
  • Mentor and develop team members, preparing them for advanced opportunities, and strengthening overall team morale.

Server

Trufire Kitchen
10.2023 - 10.2024
  • Performed opening and closing duties such as setting up the dining area, and restocking supplies.
  • Trained new employees on restaurant procedures, ensuring consistency in service quality.
  • Developed strong multitasking skills by managing multiple tables simultaneously.

Sales Associate

Lululemon
10.2022 - 06.2023
  • Drove brand loyalty by promoting Lulu's membership programs and creating personalized shopping experiences for customers.
  • Ensured accurate inventory levels by restocking, organizing backroom, and conducting regular inventory checks
  • Ensure seamless store operations by managing daily tasks, delegating responsibilities, and maintaining responsibilities
  • Stayed informed about all products including seasonal changes

Lead To-Go Server

Perry's Steakhouse
04.2022 - 09.2022
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Provided customer service by answering questions, addressing complaints, and resolving issues promptly.
  • Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.

Lead Hostess

Pizzeria Testa
Frisco, USA
05.2021 - 03.2022
  • Managed reservations and waitlist using OpenTable, optimizing table turnover, and ensuring guest satisfaction
  • Assisted management with scheduling and delegating tasks among host staff to meet operational needs.
  • Conducted comprehensive training sessions for new employees, providing guidance on restaurant service standards.

Assistant Teacher

Primrose Academy
  • Supported in planning and implementing engaging educational activities to foster cognitive, social, and emotional development
  • Assisted in monitoring children's progress, documenting observations, and communicating updates to guardians.
  • Fostered strong relationships with children and families, promoting trust and open communication.

Education

Highschool diploma -

Leadership Preparatory School
Frisco, TX

Skills

  • Sales and upselling techniques
  • Leadership and staff training
  • Attention to detail
  • Customer service excellence
  • Team collaboration

Awards/accomplishments

  • Leadership Award, A medal that a student receives who has shown and exemplified exceptional leadership qualities
  • Honor Roll Student

Languages

Spanish
Full Professional

Certification

  • TABC license
  • Food handlers

Timeline

Supervisor

Levi Strauss & Co
10.2024 - Current

Server

Trufire Kitchen
10.2023 - 10.2024

Sales Associate

Lululemon
10.2022 - 06.2023

Lead To-Go Server

Perry's Steakhouse
04.2022 - 09.2022

Lead Hostess

Pizzeria Testa
05.2021 - 03.2022

Assistant Teacher

Primrose Academy

Highschool diploma -

Leadership Preparatory School
Mars Bonilla