Aaliyah Mendez

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with kitchen staff to coordinate meal preparation and special requests.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

My position at Olive Garden i learned to

• Manage multiple tables efficiently, ensuring timely order taking and food delivery.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Delivered exceptional customer service by addressing guest needs promptly and effectively.

• Supervised daily operations, ensuring compliance with company policies and procedures.
• Trained and mentored new team members on standard operating procedures.
• Managed inventory levels, optimizing stock distribution and reducing waste.

• Assisted servers by promptly clearing tables and resetting for new guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.

• Collaborated with chefs to prepare and present high-quality menu items for diverse events.
• Coordinated catering events, ensuring seamless execution of service and guest satisfaction.