Marsadie Riley
Kansas City,MO
Summary
Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record.
Overview
13
13
years of professional experience
Work History
Meical Courier
Veyo Transportation
Kansas City, MO
01.2024 - Current
- Coordinated delivery of medical specimens to appropriate laboratory facilities.
- Organized medical records to ensure accuracy in patient information.
- Maintained a clean and organized vehicle interior.
- Recorded accurate mileage for each delivery route.
- Ensured timely pick up and delivery of packages within designated time frames.
- Inspected vehicles daily to ensure safety on the roadways.
- Managed multiple routes concurrently while meeting all deadlines.
- Adhered to HIPAA regulations when handling sensitive materials.
- Utilized GPS navigation technology for efficient routing of deliveries.
- Communicated effectively with customers regarding status updates of their shipments.
- Followed established protocols when transporting hazardous materials.
Delivery Driver
Capital C
Saint Joseph, MO
01.2020 - 09.2024
- Ensured timely delivery of packages to customers in accordance with company standards.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Reported any accidents or incidents involving company vehicles immediately to management.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Collected payments from customers upon completion of deliveries as needed.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Promptly responded to emergency calls for urgent deliveries within specified time frames.
- Checked and secured package loads before deliveries.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Maintained accurate inventory of products and materials using [Software].
Shuttle Driver
Roadie
Kansas City, MO
02.2012 - 02.2020
- Assisted disabled passengers on board the shuttle, providing wheelchair services if needed.
- Ensured that all vehicles were properly serviced and maintained according to company standards.
- Followed designated routes while driving safely and courteously at all times.
- Communicated effectively with dispatch personnel via two-way radio system.
- Inspected interior of vehicles prior to each shift for cleanliness, functionality and safety features.
- Verified passenger manifest prior to departure from terminal or pick up location.
- Complied with all applicable DOT regulations concerning hours of service, drug testing policies and record keeping requirements.
- Responded promptly to customer inquiries about scheduling information or route changes.
- Provided assistance to customers with special needs such as wheelchairs or walkers.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
Education
Bachelor of Arts - Social Work
Missouri Western State University
Saint Joseph, MO05-2019
Associate of Arts -
Metropolitan Community College - Kansas City
Kansas City, MO05-2012
Skills
- Medical terminology knowledge
- Valid Driver's License
- HIPAA Compliance
- Safe Driving
- Delivering time-sensitive specimens
- Confidentiality
- Route Planning
- Licensed driver in MO
- Processing samples
- Vehicle Maintenance
- Pickup of patient documentation
- Time Management
- Documentation
- Clean Driving Record
- Delivery Scheduling
Timeline
Meical Courier
Veyo Transportation
01.2024 - Current
Delivery Driver
Capital C
01.2020 - 09.2024
Shuttle Driver
Roadie
02.2012 - 02.2020
Bachelor of Arts - Social Work
Missouri Western State University
Associate of Arts -
Metropolitan Community College - Kansas City
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