MARSEDA MERLIKA
Summary
Dedicated and proven ability to deliver outstanding customer service and build positive relationships with a diverse clientele. Leverages leadership experience from both business and healthcare sectors to enhance communication, organization, and teamwork capabilities.
Professional managerial candidate with a deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to achieve organizational goals, demonstrating excellent problem-solving and decision-making skills.
Overview
10
10
years of professional experience
Work History
Aesthetics Student / Clinical Training
Jupiter Beauty Academy
09.2024 - 04.2025
- Advised clients on home skincare routines and recommended products based on individual skin needs
- Trained in proper techniques, safety procedures, and the use of aesthetic equipment
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Stocked treatment rooms with proper supplies.
- Maintained a sterile and inviting treatment environment, adhering to health and safety standards.
General Manager / Co-Founder
Albarosa Consulting
04.2019 - 10.2024
- Led daily operations, team meetings, and partner/investor relations for a 10+ staff firm
- Directed project timelines, staff supervision, and workflow improvements
- Developed financial and sales evaluation strategies to enhance company performance
- Team members' performance evaluation and incentivization
- Achievements- Company growth in average by 30% yearly from 2019 to 2024
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Associate Dentist / Endodontist
Evident Dental Clinic
12.2014 - 05.2022
- Built strong relationships with patients, fostering trust and open communication regarding their dental concerns.
- Collaborated with fellow dentists to develop best practices for complex dental procedures, ensuring optimal outcomes.
- Increased practice efficiency by staying current with advancements in endodontic technology and techniques.
- Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
- Performed routine dental checkups, identifying and treating oral health issues promptly to prevent further complications.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Restored teeth by fabricating crowns, bridges, and other restorations.
General Manager/Co-Founder
Albanian Real Estate
06.2016 - 03.2019
- Conducted market analysis and advised clients on pricing, mortgages, and customized recommendations
- Led company operations and implemented systems enhancement
- Oversaw negotiations, client communications, and administrative schedules
- Build company procedure and training for new team members and agents
- Achievements - Build from scratch procedure and trainings to facilitate the work for new agents in just 1 month
- Co-founded a successful real estate-based customer needs and satisfaction and staff engagement and professional with continue growth and enhancement
Education
Esthetics Program -
Jupiter Beauty Academy
Boston, MA04.2025
Master of Science - Dentistry
Kristal University
11.2014
High School Diploma -
Sinan Tafaj
07.2008
Skills
- Collaborative teamwork
- Interpersonal and social skills
- Attention to detail
- Professionalism and etiquette
- Analytical strategy development
Timeline
Aesthetics Student / Clinical Training
Jupiter Beauty Academy
09.2024 - 04.2025
General Manager / Co-Founder
Albarosa Consulting
04.2019 - 10.2024
General Manager/Co-Founder
Albanian Real Estate
06.2016 - 03.2019
Associate Dentist / Endodontist
Evident Dental Clinic
12.2014 - 05.2022
Master of Science - Dentistry
Kristal University
High School Diploma -
Sinan Tafaj
Esthetics Program -
Jupiter Beauty Academy
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