Summary
Overview
Work History
Education
Skills
Timeline
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Marsha Cirrito

Plainfield,CT

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Account Manager/Personal Lines Insurance Agent

Byrnes Agency
03.2013 - 01.2024
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Recorded accurate and efficient records in customer database.
  • Built diverse and consistent sales portfolio.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Built relationships with customers and community to promote long term business growth.

Education

Bachelor of Arts - Early Childhood Education

Eastern Connecticut State University
Willimantic, CT
06.2000

Skills

  • Marketing
  • Sales Development
  • Strategic Planning
  • Account verification
  • Customer Service
  • Client rapport
  • Client Relations
  • Cost reviewing

Timeline

Account Manager/Personal Lines Insurance Agent

Byrnes Agency
03.2013 - 01.2024

Bachelor of Arts - Early Childhood Education

Eastern Connecticut State University

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Marsha Cirrito