Hi, I’m
Marsha Delacruz-valdez
San Diego,CA
Summary
Talented professional with great skills in relationship building, communication .Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
years of professional experience
Work History
Papa John's PizzaSan Diego, CA
Delivery Driver,FOOD PREP
11.2020 - 06.2022
Job overview
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Reported delays and accidents to stations using telephones or two-way radios.
- Utilized street maps to plan and determine most efficient routes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Presented order bills and collected payments for deliveries.
- Monitored fuel level throughout shift and refueled when necessary.
- Utilized GPS and maps for efficient route planning.
ChevronSan Diego, California
Cashier
05.2019 - 01.2020
Job overview
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Verified customer age requirement for alcohol or tobacco purchases.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Stocked shelves with merchandise when needed.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Dollar Tree StoresSan Diego, CA
Cashier , Stocker
04.2018 - 04.2019
Job overview
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Ensured compliance with all safety regulations within the store environment.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Maintained accurate inventory levels through regular stock checks.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stocked shelves with merchandise to ensure availability of products for customers.
Ez8 motelSan Diego , California
Housekeeper
05.2004 - 04.2005
Job overview
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained and organized cleaning supplies stock.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Inspected guest rooms after cleaning to ensure they were presentable.
Modoc Medical CenterAlturas, California
Housekeeper /Office Janitor
03.1996 - 07.1998
Job overview
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
Sierra Vista Adult SchoolNorco, CA
GED
04-2004
Skills
- Route planning
- Load verification
- Customer service
- Payment processing
Timeline
Delivery Driver,FOOD PREP
Papa John's Pizza
11.2020 - 06.2022
Cashier
Chevron
05.2019 - 01.2020
Cashier , Stocker
Dollar Tree Stores
04.2018 - 04.2019
Housekeeper
Ez8 motel
05.2004 - 04.2005
Housekeeper /Office Janitor
Modoc Medical Center
03.1996 - 07.1998
Sierra Vista Adult School
GED
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