Marsha Freeman
Hudson,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Mobile Notary
Marsha’s Mobile Notary
Lufkin, TX
01.2024 - Current
- Facilitated notarization of legal documents, ensuring compliance with state regulations.
- Communicated effectively with clients to understand and address notarial needs.
- Managed scheduling and logistics for mobile notary appointments, optimizing routes for efficiency.
- Implemented process improvements that enhanced service delivery and client satisfaction rates.
Center Director
Join Parachute
Paris, TX
03.2022 - 11.2023
- Collaborated with stakeholders to align objectives with community needs and service offerings.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Directed daily operations, ensuring compliance with organizational standards and policies.
- Conducted regular performance reviews, contributing to culture of continuous improvement and professional development.
Assistant Center Manager
Grifols Plasma Center
Lufkin, TX
01.2018 - 03.2022
- Assisted in managing daily operations, ensuring adherence to company policies and procedures.
- Coordinated staff schedules, optimizing resource allocation for improved service delivery.
- Monitored performance metrics, identifying areas for process improvement and increased efficiency.
- Led team meetings to discuss goals, share updates, and enhance team collaboration efforts.
- Managed daily schedules, ensuring optimal allocation of resources and staff coverage.
MHMR Assistant
Lufkin State Supported Living Center
Lufkin, TX
01.2012 - 01.2018
- Assisted psychologists in the development of treatment strategies and the provision of therapy
- Administered or assisted in administering psychological and behavioral assessments
- Contributed to individuals' overall care plan by maintaining contact with both direct care and professional staff
Patient Care Technician
Memorial Health Systems
Lufkin, TX
01.2008 - 01.2010
- Documented patient information accurately in electronic health records, enhancing communication among healthcare providers.
- Trained new staff on best practices for patient interaction and safety measures.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Direct Support Professional
Lufkin State Supported Living Center
Lufkin, TX
01.2004 - 01.2008
- Coordinated communication between clients, families, and healthcare professionals for optimal support.
- Trained and mentored new staff on best practices in direct support services.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored progress and documented patient health status changes to keep care team updated.
Skills
- Critical thinking
- Documentation skills
- Recordkeeping skills
- Teamwork
- Customer service
- Microsoft
- Problem-solving
- Time management
- Attention to detail
- Workflow management
- Adaptability
- Team leadership
- Project planning
- Computer skills
- Problem resolution
- Operations management
- Microsoft outlook
- MS word, excel, and outlook
Timeline
Mobile Notary
Marsha’s Mobile Notary
01.2024 - Current
Center Director
Join Parachute
03.2022 - 11.2023
Assistant Center Manager
Grifols Plasma Center
01.2018 - 03.2022
MHMR Assistant
Lufkin State Supported Living Center
01.2012 - 01.2018
Patient Care Technician
Memorial Health Systems
01.2008 - 01.2010
Direct Support Professional
Lufkin State Supported Living Center
01.2004 - 01.2008