Marsha Mahaffey
San Antonio,TX
Overview
22
22
years of professional experience
Work History
Subconscious Mind Coach & Healer
Self Employed
04.2022 - 05.2024
- Subconscious Mind Coach & Holistic Wellness Practitioner maximizing the highest level of healing & life transformation
- Utilized active listening skills to identify underlying subconscious limitations and develop targeted strategies accordingly.
- Help clients build life management and coping skills to handle daily needs and specific stressors.
- Guid clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment
- Enhanced client self-awareness to their subconscious habits running in autopilot
- Provided compassionate support for clients going through challenging life transitions or dealing with chronic health conditions by offering tailored Reiki/Access Bars treatments aimed at promoting balance and harmony.
- Provide comprehensive Reiki/Access Consciousness sessions, focusing on emotional and physical healing for resulting in bliss, joy, relaxation and peace
- Coordinated workshops using holistic approaches of energy work and self love training
Owner, Manager, Booking Agent
Jokesters 22 Pub N Grub
02.2018 - 04.2022
- Managed day-to-day business operation
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended special events to showcase products, network with other businesses and attract new customers.
- Scouted comedians and arranged bookings, ticket sales, and accomodations
- Hosted and organized special events, special performances
Regional Manager
Coyote Ugly Saloon
06.2004 - 06.2017
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Spa Receptionist
Jeanette Hair Salon
03.2004 - 04.2005
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
Receptionist Manager
Isabel's European Day Spa
02.2002 - 05.2004
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
- Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
Education
Diploma -
Judson ISD
San Antonio, TX06.1998
Timeline
Subconscious Mind Coach & Healer
Self Employed
04.2022 - 05.2024
Owner, Manager, Booking Agent
Jokesters 22 Pub N Grub
02.2018 - 04.2022
Regional Manager
Coyote Ugly Saloon
06.2004 - 06.2017
Spa Receptionist
Jeanette Hair Salon
03.2004 - 04.2005
Receptionist Manager
Isabel's European Day Spa
02.2002 - 05.2004
Diploma -
Judson ISD