MARSHA MAJOOS
Boston,MA
Summary
Focused homeless advocate professional with strength in being a liaison. Proactive leader with strengths in communication and collaboration. Proficient in leveraging relationships and homelessness prevention knowledge to promote housing stability. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Path Engagement Counselor
Eliot CHS
Boston, MA
12.2022 - Current
- Perform outreach and engagement activities to identify and support homeless people living in public places, drop in centers, and shelters.
- Apply to local and federal housing opportunities for temporary and permanent housing.
- Accompany clients to court to advocate on their behalf.
- Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations.
- Maintain up-to-date case records with case activity status.
- Provide crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.
- Link clients with social service, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assist individuals with eligibility for available benefits.
- Adhere to ethical principles and standards to protect clients' confidential information.
- Coordinate efforts with the Department of Mental Health and Substance abuse to ensure the effective use of resources.
Director of Homeless Outreach
Braj Mandir Hindu Temple
Holbrook, MA
11.2020 - Current
- Spoke to community groups to explain and interpret purposes, programs and policies.
- Analyzed community needs to determine program directions and goals.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Recruited, interviewed and hired volunteers and staff.
- Interviewed, assessed, counseled and provided resolution for clients in crisis situations.
- Served as liaison/advocate between program and the community including surrounding neighbors.
- Provided monthly reports for the temple president on services provided as required.
- Handled administrative procedures to meet objectives set by boards of directors.
- Provided hands-on and proactive leadership to homeless outreach staff.
- Managed food bank and meal nights.
- Created, maintained, and monitored effective communication channels between temple partners.
Retail Licensed Relationship Banker
Citizens Bank
Boston, MA
02.2017 - 10.2020
- Obtained series 6, 63, and Life/Health licenses.
- Worked closely with Financial Advisors to maximize investment opportunities.
- Advised customers on bank products, services and financial planning options.
- Modified, opened and closed customer accounts.
- Collaborated with investing, mortgage, and business branch partners to meet customers' needs.
- Cultivated relationships with new and existing customers.
- Developed culture of success rewarding performance, productivity and sales results.
- Responded promptly to customer queries and complaints to find solutions and diffuse tension.
- Executed wire transfers of funds in compliance with banking best practices.
- Educated clients on how to conduct transactions with convenient online solutions.
Rehabilitation Therapist Assistant
BAMSI
Boston, MA
01.2015 - 02.2017
- Carried out pre-determined programs as recommended by the Occupational Therapist, Physical Therapist, and Speech Therapist.
- Administered simple range of motion exercises.
- Studied treatment plans and adjusted exercises periodically to maximize benefits.
- Observed clients during treatments to compile and evaluate data on responses and progress, providing results to the therapists.
- Collaborated with care team to discuss client treatment plans and progress.
- Documented patient progress, treatments, and data in charts.
Cargiver
Visiting Angels Home Care
Scottsdale, AZ
11.2011 - 09.2014
- Assisted elderly clients with daily personal care activities.
- Performed light housework, handled cleaning duties and ran loads of laundry.
- Interacted with clients to offer companionship by leading engaging conversations and activities.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared and served meals to meet dietary needs and instructions.
- Recorded and reported changes in client health or behavior.
- Administered medications to clients on schedule following prescription instructions.
Founder
Arizona Ethnic Studies Insitute
Paradise Valley, AZ
06.2010 - 08.2011
- Performed non-profit start-up activies.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Engaged students and boosted understanding of ancient Egypt using focused instructional strategies and hands-on activities.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Education
Bachelor of Science - Social Work
Umass Global
Online06-2026
High School Diploma -
Saint Clare High School
Boston05.1997
Skills
- Budgeting
- Time Management
- Performance Evaluations
- Relationship Building
- Verbal and Written Communication
- Team Recruiting and Hiring
- Staff Monitoring
- Calendar Management
- Decision Making
- Microsoft Office
- Community Outreach
- Planning & Organizing
- Organizational Skills
- Case Management
Certification
- Certified Project Management Associate - 2012
Licenses
Series 6
Series 63
Languages
Haitian Creole
Professional
Timeline
Path Engagement Counselor
Eliot CHS
12.2022 - Current
Director of Homeless Outreach
Braj Mandir Hindu Temple
11.2020 - Current
Retail Licensed Relationship Banker
Citizens Bank
02.2017 - 10.2020
Rehabilitation Therapist Assistant
BAMSI
01.2015 - 02.2017
Cargiver
Visiting Angels Home Care
11.2011 - 09.2014
Founder
Arizona Ethnic Studies Insitute
06.2010 - 08.2011
Bachelor of Science - Social Work
Umass Global
High School Diploma -
Saint Clare High School