Marsha Stroup
Atascadero,CA
Summary
Driven Certified Clinical Medical Assistant with a proven track record at Plateroti Dermatology, excelling in patient care and clinic efficiency. Very knowledgeable in HIPAA compliance, CLIA (Clinical lab improvement amendments) and electronic health records, coupled with a compassionate approach to patient interactions. Achieved significant improvements in patient satisfaction and safety through meticulous adherence to infection control protocols.
Overview
27
27
years of professional experience
1
1
Certification
Work History
California Certified Medical Assistant
Plateroti Dermatology
Templeton
05.1997 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Duties include but not limited to:
Heavy load patient care, direct and indirect
Surgical and office procedure both in assisting and scheduling
Aesthetics-Main Assistant with the physcian in Laser, filler and injectable procedures
Maintaing the practice in CLIA compliance (State protocol guidelines)
Maintaining communication with the patient and practice employees multiple times daily/weekly
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06.1974
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Patient documentation
- Patient Assessments
- Needs assessments
- EMR / EHR
- Medical terminology knowledge
- Sterile technique
- Medical Procedures
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
California Certified Medical Assistant
Plateroti Dermatology
05.1997 - Current
High School Diploma -
Fountain Valley High School